Guest Experience Pro - Golf & Equipment Concierge

Topgolf; Rhode Island; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf invites friendly, energetic team players to join our Rhode Island venue. You will greet guests, assist with check-in and reservations, and share information about games, promotions, and safety guidelines.

Ideal candidates bring strong customer service, teamwork, and basic computer skills for reservations. You will help with clubs, maintain clean facilities, and support retail operations while providing an engaging guest experience.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Communication

Teamwork

Basic computer skills

Physical fitness

Job description

Topgolf invites friendly, energetic team players to join our Rhode Island venue. You will greet guests, assist with check-in and reservations, and share information about games, promotions, and safety guidelines.

Ideal candidates bring strong customer service, teamwork, and basic computer skills for reservations. You will help with clubs, maintain clean facilities, and support retail operations while providing an engaging guest experience.