Golf Guest Experience Associate

Topgolf; Olde West Chester (OH); On-site; USD 26,000 - 42,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) plan with match

Mental well-being platform

Job summary

Topgolf in Ohio is seeking a friendly team member to assist guests with check-in and reservations, provide venue information, and demonstrate games. You will help guests with equipment and retail items while maintaining a clean, organized venue.

Strong customer service and teamwork are essential for success. Responsibilities include handling inquiries, enforcing safety guidelines, and offering promotions to guests.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Basic computer skills

Physical ability

Tools

Reservations system

Job description

Topgolf in Ohio is seeking a friendly team member to assist guests with check-in and reservations, provide venue information, and demonstrate games. You will help guests with equipment and retail items while maintaining a clean, organized venue.

Strong customer service and teamwork are essential for success. Responsibilities include handling inquiries, enforcing safety guidelines, and offering promotions to guests.