Guest Services & Golf Experience Associate

topgolf; Fort Worth (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health, dental, vision

401(k) team match

Well-being platform

Job summary

Topgolf Fort Worth is seeking friendly staff to welcome guests, assist with check-in and reservations, and share information about games, promotions, and the venue.

You will help guests with clubs and equipment, keep the venue clean, and assist with retail items while delivering high-quality customer service in a team-driven environment. This role emphasizes safety, guest satisfaction, and a positive atmosphere.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Communication

Teamwork

Computer skills

Physical fitness

Job description

Topgolf Fort Worth is seeking friendly staff to welcome guests, assist with check-in and reservations, and share information about games, promotions, and the venue.

You will help guests with clubs and equipment, keep the venue clean, and assist with retail items while delivering high-quality customer service in a team-driven environment. This role emphasizes safety, guest satisfaction, and a positive atmosphere.