Golf Guest Service Associate — Hourly + Tips

popstroke-job-board-1924; Austin (TX); On-site; USD 17,000 - 30,000; Part time

Job summary

PopStroke in Austin, TX is hiring a friendly Guest Services Associate to welcome guests, explain the venue, assist with play, and guide guests using the PopStroke app.

This hourly, non-exempt role includes tips, cash handling, POS transactions, keeping the golf shop stocked, and assisting with retail purchases, indoors and outdoors, weekends and holidays.

Join a fun, fast-paced team focused on delivering memorable guest experiences at our golf venue.

Qualifications

• Experience in guest service or hospitality in high-volume environment.
• Availability to work weekends and holidays.
• POS system experience preferred.
• Excellent communication and guest service skills.

Responsibilities

• Welcome guests on arrival and acquaint them with the property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve beverages and assist guests with retail purchases.
• Maintain the golf shop fully stocked.
• Remove trash and maintain organization of the golf shop and courses.
• Ensure cleanliness of golf courses and shop areas including restrooms.
• Handle cash and POS transactions, balancing cash drawers and using the POS system.
• Collaborate with team to ensure a memorable guest experience.
• Assist guests with play, course rules, and the PopStroke app.
• Work in both indoor and outdoor environments.
• Other duties as assigned.

Job description

PopStroke in Austin, TX is hiring a friendly Guest Services Associate to welcome guests, explain the venue, assist with play, and guide guests using the PopStroke app.

This hourly, non-exempt role includes tips, cash handling, POS transactions, keeping the golf shop stocked, and assisting with retail purchases, indoors and outdoors, weekends and holidays.

Join a fun, fast-paced team focused on delivering memorable guest experiences at our golf venue.