Golf Club Services Specialist, Flexible Schedule

PGA Tour; Hilton Head Island (SC); On-site; USD 26,000 - 34,000; Full time

Job summary

PGA TOUR Superstore in Hilton Head Island, SC seeks a Club Services Associate to perform club repairs (re-gripping, re-shafting, loft and lie measurements) and front-end operations while delivering world-class service to customers.

You will document service orders, communicate repair options, costs, and timelines, assist with merchandising, and maintain a clean, safe work environment. Flexibility for schedule and weekend shifts required.

Qualifications

• Strong communication skills, both verbal and written.
• Basic computer skills with a working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities and meet deadlines.
• High School Diploma or equivalent is required.
• 2+ years in retail materials handling, club repair or similar experience preferred.
• Must be able to stand for extended periods, climb ladders, lift up to 30 lb.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Engage with every customer and provide world-class service, building lasting relationships.
• Execute all Club Services such as re-gripping, re-shafting, loft and lie measurements/adjustments.
• Manage front-end operations including returns, exchanges, gift cards, and promotions.
• Maintain premier merchandising presence and ensure Front-End and Services areas are clean and well-stocked.
• Document repair orders, track progress, and communicate repair options, costs, and timelines.

Skills

Communication

Microsoft Office

Organization

Retail experience

Customer service

Team player

Education

High School Diploma or equivalent

Tools

Ladder safety

Job description

PGA TOUR Superstore in Hilton Head Island, SC seeks a Club Services Associate to perform club repairs (re-gripping, re-shafting, loft and lie measurements) and front-end operations while delivering world-class service to customers.

You will document service orders, communicate repair options, costs, and timelines, assist with merchandising, and maintain a clean, safe work environment. Flexibility for schedule and weekend shifts required.