Go Live Engineer: AVD Deployments & Partner Enablement

Nerdio, Inc.; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Incentive plan

Stock options

Health plans

Life and disability insurance

Retirement plan

Unlimited PTO

Team culture

Job summary

Nerdio, Inc. is seeking a Go Live Engineer to join our technical team in the United States. You will deploy and troubleshoot Azure Virtual Desktop environments, perform demos, and support partners through initial implementations with urgency and clear communication.

Ideal candidates have AVD deployment experience, strong collaboration skills, and a customer-focused mindset to drive successful go-lives and ongoing success for Nerdio and its partners.

Qualifications

• Prior AVD deployments.
• Experience with Intune, FSLogix and Active Directory (AAD, Azure AD DS, AD DS).
• Excellent troubleshooting skills.
• Fast-paced mentality with ability to make quick decisions.
• Works with a sense of high urgency.
• Comfortable working with highly technical customers.
• Experience conducting technical product demos.

Responsibilities

• Support sales with Microsoft Channel Partners and MSPs.
• Assist early account implementations for Nerdio partners.
• Help fellow Support Engineers with trouble tickets and problem solving.
• Collaborate with technical team to design, maintain, and enhance tools and processes.
• Contribute to technical knowledge base and documentation.
• Contribute to product enhancements and new features.
• Create metrics for go-lives, partner implementations, and MRR goals.

Skills

AVD deployments

Azure AD / AD DS

Intune

FSLogix

Troubleshooting

Customer communication

Go Live demos

Documentation

Education

BS/MS in CS/Engineering

AZ-104 certification

AZ-140 certification

Tools

Azure

Active Directory

VPNs

Networking

Job description

Nerdio, Inc. is seeking a Go Live Engineer to join our technical team in the United States. You will deploy and troubleshoot Azure Virtual Desktop environments, perform demos, and support partners through initial implementations with urgency and clear communication.

Ideal candidates have AVD deployment experience, strong collaboration skills, and a customer-focused mindset to drive successful go-lives and ongoing success for Nerdio and its partners.