Go-Live Deployment Lead

Socket.dev; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Protomiq in Atlanta, GA is seeking a Deployment Manager to lead the product deployment team and drive frontline performance from assignment to go-live. You’ll coordinate with dealers, OEMs, and vendors to keep deployments moving and measurable outcomes on track.

You will coach specialists, manage schedules and workloads, and partner with cross-functional teams to improve quality, reduce deployment time, and handle escalations with clarity and accountability.

Responsibilities

• Track and lead efforts to reduce overall deployment time and improve quality from assignment through go-live, through training, coaching, and motivating their team.
• Serve as a senior point of escalation for dealer, OEM, and vendor-related delays, building cross-functional relationships to keep deployments moving.
• Direct schedules and workloads, and assist with capacity planning.
• Manage special projects as needed - for example OEM standards compliance roll-outs, release of new functionality for customer accounts, and customer communications during outages or service failures.
• Identify and develop high-potential specialists for future team lead and leadership roles, including set priorities and providing hands-on training.

Job description

Protomiq in Atlanta, GA is seeking a Deployment Manager to lead the product deployment team and drive frontline performance from assignment to go-live. You’ll coordinate with dealers, OEMs, and vendors to keep deployments moving and measurable outcomes on track.

You will coach specialists, manage schedules and workloads, and partner with cross-functional teams to improve quality, reduce deployment time, and handle escalations with clarity and accountability.