Post-Go-Live Deployment Lead

AlleyCorp; San Francisco (CA); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Valon is seeking a Deployment Success Manager to own post-go-live client operations on ValonOS. You will analyze dashboards, diagnose issues, and collaborate with clients to optimize processes and outcomes.

This is a hands-on, cross-functional role with direct impact on service quality and growth. Responsibilities include monitoring health metrics, identifying root causes, and guiding SOP development to leverage ValonOS capabilities.

Qualifications

• Experience turning data into actionable insights.
• Proven ability to manage diverse client stakeholders.
• Proficient in building and interpreting dashboards.

Responsibilities

• Monitor client operations post-go-live and ensure KPIs are met.
• Investigate root causes with data and shadowing to drive resolutions.
• Co-develop SOPs and processes to maximize ValonOS impact.
• Maintain and expand client relationships at executive levels.

Skills

Data analysis

Stakeholder mgmt

Operational dashboards

Client relationship

Job description

Valon is seeking a Deployment Success Manager to own post-go-live client operations on ValonOS. You will analyze dashboards, diagnose issues, and collaborate with clients to optimize processes and outcomes.

This is a hands-on, cross-functional role with direct impact on service quality and growth. Responsibilities include monitoring health metrics, identifying root causes, and guiding SOP development to leverage ValonOS capabilities.