Go-Kart Track and Rides Operator

NASCAR Speedpark Smoky Mountains; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Sign-on bonus up to $300

Referral bonus

Loyalty incentive

Free meal per 6-hour shift

Free parking

Employee discount 30%

Area exchange program

Health benefits after 1 year

Job summary

NASCAR SpeedPark Smoky Mountains in Sevierville, TN seeks team members to provide a safe, fun guest experience by assisting with track and ride operations and daily activities. You will help guests with ride instructions, safety procedures, and proper loading while maintaining a clean work environment.

Join a fast-paced, family‑oriented park with strong safety standards. Training is provided, with opportunities to earn benefits and rewards, including discounts and an ongoing commitment to guest

Qualifications

• No education required; training provided.
• Vision requirements: color, depth, distance.
• Hearing requirements: ability to hear ride signals and safety alerts in a noisy outdoor environment.

Responsibilities

• Greet guests and maintain a friendly, professional demeanor.
• Assist guests with ride instructions and safety procedures.
• Operate and monitor go-karts and rides according to safety guidelines.
• Assist guests with loading/unloading and ensure proper restraints.
• Perform ride and track inspections and document opening/closing checks.
• Respond quickly to ride malfunctions and report issues to leadership.
• Maintain cleanliness and organization in track and ride areas.

Skills

Attention to detail

Multitasking

Safety minded

Guest service

Job description

Earn up to $300 as a sign-on bonus, referral bonus if you refer a friend, loyalty incentive, free meal per 6-hour shift, free parking, 30% employee discount, free/discounted area exchange program, and opportunity to earn health benefits after one year of service.

Our PARC Mission: We strengthen families and communities by creating and operating special places where magical moments become treasured memories.

NASCAR SpeedPark: PARC Pigeon Forge, LLC, a division of PARC Entertainment, LLC (“PARC”), owns and operates the NASCAR SpeedPark in Sevierville, Tennessee. As an officially licensed attraction of the National Association for Stock Car Racing (“NASCAR”), the park offers exciting side‑side go‑kart racing on eight tracks, together with amusement rides, miniature golf courses, bumper boats, an arcade, and other family‑oriented entertainment. Guests enjoy fun‑filled family experiences. If you are looking for a fast‑paced, fun work environment, NASCAR SpeedPark could be the place for you.

PARC Values: The acronym “PARC” stands for the values of our company: People First, Always Safe, Remember It’s Fun and Commit to Excellence. These values drive the focus of our company; and through our team members we strive to live out our mission each day. In order to perform the Job outlined herein, each leader is expected to adhere to and be a role model for these values as outlined in the attached Exhibit A.

Job Purpose: Provide a safe and enjoyable guest experience by assisting with track and ride operations, supporting daily activities, and maintaining a clean and organized environment while following all safety guidelines, policies, and procedures.

Key Duties And Responsibilities

Park‑Wide Related Duties:

• Provide a positive first impression by welcoming guests and maintaining a friendly and professional demeanor


• Support overall park operations by maintaining awareness of guest needs and operational flow


• Communicate guest concerns, safety concerns, or operational issues to leadership as appropriate


• Follow all company policies, procedures, and standards at all times


• Maintain a clean, safe, and organized work environment

Department‑Specific Duties

• Assist guests with ride instructions, safety procedures, and general ride participation


• Operate and monitor go‑karts and rides in accordance with all safety guidelines


• Assist guests with loading and unloading and ensure proper restraint and positioning


• Communicate and enforce ride safety guidelines, including height and safety requirements


• Perform ride and track inspections and complete required documentation for opening and closing


• Respond quickly and safely to ride malfunctions, spinouts, or operational issues and report concerns to leadership


• Maintain cleanliness and organization of track areas, ride areas, and surrounding environments


• Refuel go‑karts and handle equipment in accordance with safety procedures


• Contribute to a safe, fun, and engaging guest experience

Skills, Requirements, And Qualifications

• Mission Driven – Demonstrated alignment with PARC’s vision, mission and core values


• Relationships – Ability to communicate effectively and interact positively with guests and team members


• Required Education – None required


• Preferred Experience – None required; training provided


• Specific Vision Requirements – Color vision, peripheral vision, depth perception, distance vision, and ability to adjust focus


• Specific Hearing Requirements – Ability to hear, understand, and respond to verbal communication and operational sounds, including ride signals, safety alerts, guest instructions, radio communication, and equipment noise, in a high-noise outdoor environment


• Special Skills – Strong attention to detail, ability to multitask, and commitment to safety in a fast‑paced environment

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand for extended periods, walk, and move quickly throughout assigned work areas


• Use hands and arms to operate equipment, assist guests, and handle tools


• Bend, balance, stoop, kneel, crouch, and move quickly during operations


• Occasionally climb stairs or step stools as needed


• Regularly lift and/or move up to 50 pounds and occasionally up to 100 pounds


• May be required to push or pull go‑karts with guests during operational needs, up to 350 pounds


• Work outdoors in varying weather conditions, including heat, cold, wind, and rain


• The noise level in the work environment is typically moderate to loud

Welcome to NASCAR SpeedPark, the official family fun park of NASCAR in Sevierville, Tennessee. Our guests have voted us the #1 spot for go-karting in the region for the eighth year in a row. Our team members are a key part of our success, as they keep the focus on people first, always being safe, remembering that it's fun and our team members are committed to excellence. Our eight go-kart tracks offer racing thrills for all ages and skill levels. There is plenty of fun family and thrill rides and 36 holes of mini golf. We offer an unlimited ride wristband that allows our guests to exit and reenter the park all day. They can enjoy the SpeedDome Arcade and our virtual reality experience to make it a perfect day. We are The Best Deal in the Smokies, with the best team focused on creating magical moments that become treasured memories! Join us and work hard, learn skills, have fun and make treasured memories.