GNOC Tier II Technician — TS/SCI | 24/7 Incident Response

NewGen Technologies, Inc.; Fort Belvoir (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

NewGen Technologies, Inc. is seeking a Government Network Operations Center (GNOC) Tier II Network Technician to support the client\u2019s data communications systems on a 24x7 team.

From the GNOC location, the Tier II technician will remotely support installation and maintenance of LAN/WAN devices, respond to incidents, configure VLANs, and troubleshoot OSI layers 1. The role requires high clearance and DoD-compliant IAT Level 2 expertise.

Qualifications

• TS/SCI CI Poly Clearance required.
• 10 years of combined work history and education ( Doctorate +3, Masters +4, Bachelors +6, Associates +8, HS +10).
• DoD 8140 IAT Level 2 certification or equivalent.
• Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
• Layer 1–3 network experience.
• Familiarity with Layer 3 protocols: OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE.
• Familiarity with Visio and ServiceNow.

Responsibilities

• Respond to and resolve incident tickets from GNOC location.
• Configure and troubleshoot VLANs and layer 2 switching.
• Troubleshoot layer 1–3 network faults using OSI model.
• Manage layer 3 routing across the enterprise network.
• Troubleshoot MPLS across the WAN.
• Evaluate new network technologies and advise on integration with existing network.
• Use tools like Microfocus and Riverbed to identify and isolate incidents.
• Coordinate with vendors and service providers to resolve incidents.
• Diagnose hardware and software problems and coordinate replacements.
• Support network operations and administer networks and configurations.

Skills

Network troubleshooting

LAN/WAN support

Cisco IOS

Juniper JUNOS

BGP

OSPF

MPLS

Vendor coordination

Tools

Microsoft Visio

ServiceNow

Riverbed

Micro Focus

Job description

NewGen Technologies, Inc. is seeking a Government Network Operations Center (GNOC) Tier II Network Technician to support the client\u2019s data communications systems on a 24x7 team.

From the GNOC location, the Tier II technician will remotely support installation and maintenance of LAN/WAN devices, respond to incidents, configure VLANs, and troubleshoot OSI layers 1. The role requires high clearance and DoD-compliant IAT Level 2 expertise.