GME Programs Lead - Residency & Accreditation

Banner Health; Phoenix, Northern (AZ, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Banner Health is seeking an experienced leader to oversee medical education programs within a department, ensuring accreditation, recruitment, and the day‑to‑day operations of residency and/or fellowship programs in line with ACGME standards.

You will lead and mentor a team of program coordinators, collaborate closely with Program Directors and GME leadership, and serve as a bridge between internal stakeholders and external accreditation agencies—driving continuous improvement and operational

Qualifications

• Must possess knowledge of medical education coordination as normally obtained through the completion of a bachelor’s degree in business, human relations or related field.
• Must have C‑TAGME or acquire the certification within two years.
• Must possess or obtain active Notary Public commission within 90 days of hire.
• Must possess an understanding of graduate medical education as normally demonstrated with five years of experience in a healthcare related field.
• Requires strong research and organizational abilities.
• Requires excellent interpersonal skills.
• Must have the ability to guide and lead others.
• Requires demonstrated negotiation and persuasion skills.

Responsibilities

• Manages the operations of the residency and/or fellowship program including, but not limited to compliance with ACGME, program requirements, and institutional requirements.
• Establishes and maintains databases of information for accreditation reporting, surveys, licensure, credentialing, audits, and other reporting.
• Supervises the day to day activity of team members who provide administrative support to GME programs ensuring a high level of productivity.
• Continuously monitors the functioning of GME processes and recommends changes to operational procedures as necessary.
• Brings to leaderships attention any potential problems, serious issues, or situations that have not been resolved in a timely manner.
• Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization.
• Interviews, selects, and hires qualified department team members.
• Provides formal training, orientation and on‑the‑job training.
• Ensures the ongoing competency of team members through coaching and the evaluation of team member performance in a fair and consistent manner.
• Accountable for the daily operational performance of the department.
• Makes decisions – guided by policies, procedures and accreditation requirements.
• Improves efficiency and accomplishes operational objectives.
• Serves as a role model and resource person for providing exceptional customer service.
• Works within budgetary/financial objectives set by finance and monitors monthly financial reports for variances and adheres to the annual budget.
• Builds and supports effective relationships with internal and external stakeholders and organizations.
• Coordinates activities, reviews work, exchanges information, and/or resolves problems related to graduate medical education.
• Lead and participates in institution wide improvement activities through sharing lessons learned and best practices to facilitates continuous improvements.
• Coordinates recruitment and interview events and logistics.
• Ensure all annual credentialing and other hospital and Department requirements are met for each trainee within the assigned program.
• Collaborate with the Program Director, APD, and/or Program Chief(s) to design and implement yearly rotation and vacation schedules for house staff.
• Work performed is reportable to the Graduate Medical Education Leaderships.
• Serves on at least one GME subcommittee annually.
• Maintains accurate records on all current and former house staff necessary to verify successful completion of residency program using the Residency Management Software Prepares all cyclical reports for residents, staff and attending physicians.
• Maintains discretion relative to confidential and sensitive residency/fellowship issues.
• Internal contacts include physicians, administration, and employees.
• External customers include various medical education accreditation agencies and federal, state and local regulatory agencies for medical education.

Skills

Medical education coordination

Leadership

Relationship building

Communication

Education

Bachelor’s degree in business, human relations or related field

C‑TAGME certification

Notary Public commission within 90 days of hire

Job description

Banner Health is seeking an experienced leader to oversee medical education programs within a department, ensuring accreditation, recruitment, and the day‑to‑day operations of residency and/or fellowship programs in line with ACGME standards.

You will lead and mentor a team of program coordinators, collaborate closely with Program Directors and GME leadership, and serve as a bridge between internal stakeholders and external accreditation agencies—driving continuous improvement and operational