GM Trainee: Lead Operations, People & Guest Experience

McDonald's

Hebron (OH)

On-site

USD 60,000 - 90,000

Full time

2 days ago
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Benefits offered by this job

Flexible scheduling
Paid sick leave and/or paid time away
Tuition reimbursement and/or教育al
Training and advancement opportunities
Employee discounts and free meals
And much more!

Job summary

McDonald’s is seeking a General Manager to lead day-to-day restaurant operations in our Ohio location. You will oversee food production, guest service and team leadership, driving excellence in quality, safety and performance.

You will plan staffing, hiring, onboarding and coaching, manage inventory and budgeting, and ensure food safety standards are met. This role requires strong communication, customer focus and the ability to make fast, effective decisions in a dynamic environment.

Qualifications

  • Must uphold safety and quality standards.
  • Strong focus on guest service and support.
  • Clear communication with teams and leaders.
  • Ability to make quick decisions in a fast-paced environment.

Responsibilities

  • Lead the experience: Manage all aspects within the restaurant, including food production, guest service and experience, and direct crew and manager work.
  • Plan for success: Proactively lead and manage all People processes including but not limited to Recruiting, Hiring and Onboarding; Staffing; Performance Management; and Train, coach and motivate.
  • Be in the know: Plan for and make critical business decisions around inventory, budget, and food ordering/costs.
  • Take action first: Ensure food safety measures are set and achieved to McDonald’s standards of excellence.
  • Inspire and Empower: Maintain high level of standard for guest and employee safety.
  • Be results oriented: Oversee all operational needs of the restaurant, including maintenance plans to meet and exceed standards of excellence.

Skills

Excellence & safety
Customer service
Communication
Decision making under pressure

Job description

McDonald’s is seeking a General Manager to lead day-to-day restaurant operations in our Ohio location. You will oversee food production, guest service and team leadership, driving excellence in quality, safety and performance.

You will plan staffing, hiring, onboarding and coaching, manage inventory and budgeting, and ensure food safety standards are met. This role requires strong communication, customer focus and the ability to make fast, effective decisions in a dynamic environment.

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