GM Service Advisor – Bilingual (Spanish) Growth Path

Bob Bell Auto Group; Baltimore, Northern (MD, KY); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee Car Purchase Program

Job summary

Bob Bell Chevrolet is seeking an experienced Service Advisor to join our high-volume, Baltimore-area dealership. This full-time role focuses on delivering exceptional customer service, documenting vehicle concerns, and creating accurate cost estimates for parts and labor.

The ideal candidate has prior service advisor experience, strong communication skills, and the ability to explain repairs clearly. GM dealership familiarity and bilingual Spanish are a plus, with opportunities for growth in a

Qualifications

• Previous experience as a Service Advisor or similar role.
• Strong customer service orientation.
• GM dealership experience and bilingual Spanish are a plus.

Responsibilities

• Greet customers and gather vehicle information.
• Accurately document customer concerns and symptoms.
• Recommend maintenance services based on mileage, age, and history.
• Create detailed cost estimates for parts and labor.
• Monitor repair progress and keep customers updated.
• Review and finalize repair orders and invoices.
• Clearly explain repairs and charges to customers.

Skills

Service experience

Customer service

Communication

Team player

Tools

CDK

Job description

Bob Bell Chevrolet is seeking an experienced Service Advisor to join our high-volume, Baltimore-area dealership. This full-time role focuses on delivering exceptional customer service, documenting vehicle concerns, and creating accurate cost estimates for parts and labor.

The ideal candidate has prior service advisor experience, strong communication skills, and the ability to explain repairs clearly. GM dealership familiarity and bilingual Spanish are a plus, with opportunities for growth in a