GM, Operations — Strategy, Lean & Growth

DSV Air & Sea Inc.; Browns Summit (NC); On-site; USD 127,000 - 160,000; Full time

Job summary

DSV is seeking a General Manager, Operations in Browns Summit, USA. You will oversee strategy, operations, compliance, and financial results for a designated operation, serving as the primary client interface for proposals and contracts.

The GM champions continuous improvement, LEAN practices, and site safety while aligning with corporate mission and values. You will develop marketing plans, grow new business, and ensure adherence to ISO, SOPs, and client expectations.

Qualifications

• High School Diploma or GED is required.
• Budgeting and P&L management experience required.
• At least 3 years of experience in an operations management related position.

Responsibilities

• Oversee manpower, recruitment, retention, and development of people for the operation.
• Ensure procedures exist to guarantee client service, productivity, facilities and equipment maintenance.
• Set goals to provide continuous improvement for the site.

Skills

Leadership

CRM

Budgeting

P&L management

Staff development

LEAN / Six Sigma

ISO processes

Communication

Team mentoring

Education

High School Diploma or GED

4-Year College Degree preferred

Tools

WMS

MS Office

Job description

DSV is seeking a General Manager, Operations in Browns Summit, USA. You will oversee strategy, operations, compliance, and financial results for a designated operation, serving as the primary client interface for proposals and contracts.

The GM champions continuous improvement, LEAN practices, and site safety while aligning with corporate mission and values. You will develop marketing plans, grow new business, and ensure adherence to ISO, SOPs, and client expectations.