Gloucester Service Advisor: Customer Care & Upselling

Vertu Motors; New Jersey; Sur place; USD 42 000 - 51 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Résumé du poste

Vertu Motors in Gloucester is recruiting a Service Advisor to join our busy dealership. The role focuses on delivering outstanding customer service and acting as the liaison between customers and the workshop, managing expectations and the service journey.

You will upsell products, maintain relationships during service or repair, and work in a fast-paced environment to meet targets. A customer-facing service background is essential, with training and benefits offered on progression.

Responsabilités

• Set customer expectations and keep in touch with them throughout the service or repair of their vehicle.
• Upsell additional products and follow up with the customer to ensure satisfaction.

Description du poste

Vertu Motors in Gloucester is recruiting a Service Advisor to join our busy dealership. The role focuses on delivering outstanding customer service and acting as the liaison between customers and the workshop, managing expectations and the service journey.

You will upsell products, maintain relationships during service or repair, and work in a fast-paced environment to meet targets. A customer-facing service background is essential, with training and benefits offered on progression.