Global Warehouse Operations Supervisor

AIT Worldwide Logistics; Palatine (IL); On-site; USD 58,000 - 87,000; Full time

Benefits offered by this job

Bonus potential

Medical benefits

401(k) plan

Tuition reimbursement

Job summary

AIT Worldwide Logistics is seeking a Warehouse Supervisor in Palatine, IL to supervise domestic, international, and cartage warehouse operations, driving efficiency and service quality. You will work with operations staff and external providers, benchmark performance, and implement improvements while ensuring safety and compliance.

The role requires a strong team player with a solid work ethic, excellent communication, and proficiency in WMS systems and Microsoft Office.

Qualifications

• High School diploma or GED required.
• Must be familiar with Warehouse (Pick, Pack and Ship), domestic, international and cartage freight forwarding warehousing services.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Proficiency in WMS – 3PL Central.
• Must possess clear written and verbal communications.
• Organize and write procedures in a logical/methodical manner.
• Good time management skills.
• Excellent attention to detail.

Responsibilities

• Support warehouse operations staff in the day-to-day activities of Domestic, International, Pick Pack and Ship, and Cartage Freight Warehouse and Department personnel.
• Meet directly with local warehouse supplier/tools/equipment providers through all communication levels (email, phone, meeting, provider site visits). Utilize negotiation and communication skills to obtain desired results.
• Develop an AIT baseline of operations and benchmark to industry standards for AIT logistics areas such as warehousing for domestic, international, and “Pick Pack and Ship” helping to identify opportunities for cost and service improvement. Reach out to peers through attendance of seminars, industry events, education settings and corporate contact.
• Supervise and oversee daily domestic service and operations activities as it relates to cartage, freight movement and dispatch pickup/delivery quotes.
• Provide an effective warehousing system that delivers a high level of service to both external and internal customers. Identify opportunities within the affected areas and partner with Terminal / Station Manager to implement new solutions through project management protocols and elimination of constraints.
• Review and suggest changes to permanent and temporary staff as needed to ensure the warehouse department are able to meet company goals.
• Achieve warehouse expense goals by working with various AIT internal groups to develop, implement and monitor warehousing logistic metrics.
• Ensure safe working environment through consistent practice of safety programs and procedures
• Other duties and responsibilities as the business deems necessary
• The wage range for this position is $58,260.00-$87,380.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience.

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Education

High School diploma or GED

Tools

Microsoft Office

WMS – 3PL Central

Job description

AIT Worldwide Logistics is seeking a Warehouse Supervisor in Palatine, IL to supervise domestic, international, and cartage warehouse operations, driving efficiency and service quality. You will work with operations staff and external providers, benchmark performance, and implement improvements while ensuring safety and compliance.

The role requires a strong team player with a solid work ethic, excellent communication, and proficiency in WMS systems and Microsoft Office.