Global Warehouse & Freight Coordinator

Expeditors; Peabody (MA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Paid Vacation

Holiday/Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training & Development Program

Growth opportunities

Employee Referral Bonus

Job summary

Expeditors is seeking a Customer, Escalation and Warehouse Coordinator to support Transcon, Exports, Distribution, GNS, and Cartage teams. The role involves monitoring communications, investigating escalations, and coordinating freight movements with internal and external partners.

You will maintain records, assist leadership, and help drive process improvements while operating in a fast-paced warehouse environment. Strong English skills and MS Office experience are required.

Qualifications

• Must be 18+ and legally authorized to work in the United States.
• Proficient with MS Office (Outlook/Word/Excel/PowerPoint).
• Experience in warehouse or distribution operations preferred.
• Excellent written, verbal, and interpersonal skills.
• Ability to learn warehouse and transportation management systems.
• Able to work overtime as needed.

Responsibilities

• Serve as the main warehouse contact for multiple teams and escalations.
• Monitor shared inboxes and workboards; provide updates to teams and customers.
• Coordinate freight movements, paperwork and required docs.
• Escalate safety, security or compliance concerns to management.
• Maintain organized electronic and physical files for audits.
• Support process improvement and special projects for leadership.

Skills

Fluent in English

Analytical skills

Multitask and prioritize

Strong organizational skills

Education

High School Degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Expeditors is seeking a Customer, Escalation and Warehouse Coordinator to support Transcon, Exports, Distribution, GNS, and Cartage teams. The role involves monitoring communications, investigating escalations, and coordinating freight movements with internal and external partners.

You will maintain records, assist leadership, and help drive process improvements while operating in a fast-paced warehouse environment. Strong English skills and MS Office experience are required.