Global Warehouse & Logistics Coordination Specialist

Expeditors International; Peabody (MA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Paid Vacation, Holiday, Sick Time

Health Plan: Medical

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within theCompany

Employee Referral Program Bonus

Job summary

Expeditors International is seeking a Customer, Escalation and Warehouse Coordinator in Peabody, MA. You will serve as the warehouse point of contact for multiple teams, monitor channels, and manage escalations to ensure timely freight movement.

You will maintain documentation, coordinate with dispatch, warehouse staff and leadership, and support process improvements while handling exports, GNS and distribution tasks. Strong English, organizational and computer skills are required.

Qualifications

• High School Degree or equivalent is required.
• Must pass a background check and be 18 years of age or older.
• Must be legally authorized to work in the United States.
• Fluent in English, both written and verbal.
• Good computer skills: Outlook, Word, Excel; familiarity with PowerPoint.
• Ability to learn and use warehouse/transportation management systems.
• Excellent communication and organizational abilities.
• Willingness to work overtime to support department needs.

Responsibilities

• Serve as the main warehouse point of contact for Transcon, Exports, Distribution, GNS and Cartage teams.
• Monitor shared inboxes, workboards and other communication channels daily.
• Acknowledge, investigate, coordinate and follow through on escalations involving freight and customer requests.
• Provide accurate updates to internal teams, customers, service providers and leadership.
• Coordinate information to support timely freight movement and assign warehouse tasks.
• Escalate safety, security or compliance concerns when necessary.
• Maintain organized electronic and physical files for audit readiness.
• Monitor reports and issues and support process improvement.
• Perform data entry in applicable operational systems and assist with special projects.
• Complete inbound/outbound dock checks and manage exports responsibilities as outlined.
• Coordinate GNS, Cartage, and Distribution activities and documentation.

Skills

Fluent in English

Strong organizational skills

Analytical with attention to detail

Ability to multitask

Work well independently and in a team

Education

High School Degree or equivalent

Tools

Outlook

Word

Excel

PowerPoint

WMS

TMS

Job description

Expeditors International is seeking a Customer, Escalation and Warehouse Coordinator in Peabody, MA. You will serve as the warehouse point of contact for multiple teams, monitor channels, and manage escalations to ensure timely freight movement.

You will maintain documentation, coordinate with dispatch, warehouse staff and leadership, and support process improvements while handling exports, GNS and distribution tasks. Strong English, organizational and computer skills are required.