Global VP, Sales Operations — Remote

JAGGAER; Durham (NC); Remote; USD 170,000 - 260,000; Full time

Benefits offered by this job

Medical coverage

Adoption assistance

Wellness reimbursements

Parental leave

401(k) matching

Flexible work options

Unlimited vacation

Job summary

JAGGAER seeks a strategic Vice President of Sales Operations to lead and scale a global Sales Operations function. You will partner with the CRO, CFO, and GTM leadership to drive forecast discipline, pipeline governance, territory design, quota planning, and analytics across regions.

This role requires deep CRM expertise, global team leadership, and a strong emphasis on data-driven decision making. You will build and optimize reporting, dashboards, and processes to improve bookings visibility,

Qualifications

• 12+ years of experience in Sales Operations, Revenue Operations, Commercial Operations, GTM Strategy, or related function.
• Significant experience in enterprise B2B SaaS, software, or technology sales environments.
• Proven experience partnering with CROs, CEOs, CFOs, and senior regional sales leaders.
• Experience leveraging AI, automation, or advanced analytics to improve sales productivity, forecasting, pipeline management, and GTM decision-making.

Responsibilities

• Lead the global Sales Operations function and act as a trusted strategic partner to the CRO and senior sales leadership.
• Own the sales operating rhythm, including forecast reviews, pipeline reviews, QBRs, business reviews, and executive reporting.
• Drive consistent forecasting discipline, pipeline quality, opportunity hygiene, and sales process adoption across regions and teams.
• Lead annual and in-year sales planning, including territory design, quota allocation, coverage models, capacity planning, and productivity assumptions.
• Partner with Finance and HR on sales compensation inputs, headcount planning, performance tracking, and resource allocation.
• Build and improve sales analytics, dashboards, and reporting to provide clear visibility into bookings, pipeline coverage, conversion, sales velocity, productivity, and risk.
• Improve CRM governance, data quality, sales tools, workflows, and operational processes to reduce friction for the sales organization.
• Identify performance gaps and partner with Sales Enablement, Marketing, PreSales, Partners, and Customer Success to improve execution.
• Lead, develop, and scale a high-performing Sales Operations team with a culture of accountability, service orientation, and continuous improvement.

Skills

Sales Operations Leadership

Forecasting & Pipeline Management

Territory & Quota Planning

CRM Governance (Salesforce)

Analytics & Data Interpretation

Executive Stakeholder Management

Cross-functional Collaboration

AI & Automation for Sales

Sales Productivity

Change Leadership

Job description

JAGGAER seeks a strategic Vice President of Sales Operations to lead and scale a global Sales Operations function. You will partner with the CRO, CFO, and GTM leadership to drive forecast discipline, pipeline governance, territory design, quota planning, and analytics across regions.

This role requires deep CRM expertise, global team leadership, and a strong emphasis on data-driven decision making. You will build and optimize reporting, dashboards, and processes to improve bookings visibility,