Global Voice & Video Infrastructure Engineer (UC/Cloud)

Referment

New York (NY)

On-site

USD 120,000 - 180,000

Full time

27 hours ago
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Job summary

Referment is seeking an experienced engineer to design, operate, and scale its world-wide voice and video infrastructure, transitioning on-premises systems to cloud platforms. You will own and optimize unified communications, enabling reliable conferencing and collaboration across regions.

The role emphasizes deep Cisco UC Manager administration, automation with Python, and hands-on migration from local to cloud environments, ensuring high availability and compliance for global users.

Qualifications

  • 7+ years in unified communications or voice infrastructure.
  • Experience migrating from on-prem to cloud.
  • Deep Cisco Unified Communications Manager administration and troubleshooting.
  • Strong Python automation skills are essential for this role.
  • Experience with SIP trunking, voice gateways, session border controllers, and E911 compliance.

Responsibilities

  • Engineer and operate voice and calling infrastructure, including the transition to cloud platforms.
  • Assess architectures and plan and execute migration activity with teams across regions.
  • Maintain reliable unified-communications services and resolve complex operational issues.
  • Support conferencing platforms including Webex, Zoom and Microsoft Teams.
  • Automate administration and operational processes through Python, scripting and APIs.

Skills

Python automation
Unified communications
Voice infrastructure
Cloud migration
Cisco UC Manager

Education

Technical degree or equivalent experience

Tools

AXL API
REST APIs

Job description

Referment is seeking an experienced engineer to design, operate, and scale its world-wide voice and video infrastructure, transitioning on-premises systems to cloud platforms. You will own and optimize unified communications, enabling reliable conferencing and collaboration across regions.

The role emphasizes deep Cisco UC Manager administration, automation with Python, and hands-on migration from local to cloud environments, ensuring high availability and compliance for global users.

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