Global Vehicle Dispatch & Call Center Agent

Jobtome; Indianapolis (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

Federal Express Corporation seeks a dispatcher for Indianapolis, IN, to handle routine and emergency calls, schedule mobile crews, and monitor radio and phone lines. The role requires two years of ramp/dispatch experience and proficiency with Microsoft Word and Excel.

Training and varying shifts are possible, with the location five days per week. Pay ranges from $18.87 to $26.42 per hour, with opportunities for growth based on performance.

Qualifications

• High school diploma/GED required.
• Two years related ramp or dispatch experience.
• Related education/degree may offset experience requirements.
• Demonstrated knowledge of ramp locations (slides and door locations).
• Proficient in PC use (Word and Excel).

Responsibilities

• Record all calls and update access database.
• Run needed reports, track call trends.
• Schedule mobile crews at efficient locations to respond to calls.
• Monitor radio calls and telephones and transfer as needed.
• Perform other duties as assigned.

Skills

Ramp knowledge

Multitasking

Communication skills

Office software proficiency

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Federal Express Corporation seeks a dispatcher for Indianapolis, IN, to handle routine and emergency calls, schedule mobile crews, and monitor radio and phone lines. The role requires two years of ramp/dispatch experience and proficiency with Microsoft Word and Excel.

Training and varying shifts are possible, with the location five days per week. Pay ranges from $18.87 to $26.42 per hour, with opportunities for growth based on performance.