Global Vehicle Comm Center Agt

Jobtome; Indianapolis (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

Federal Express Corporation seeks a dispatcher for Indianapolis, IN, to handle routine and emergency calls, schedule mobile crews, and monitor radio and phone lines. The role requires two years of ramp/dispatch experience and proficiency with Microsoft Word and Excel.

Training and varying shifts are possible, with the location five days per week. Pay ranges from $18.87 to $26.42 per hour, with opportunities for growth based on performance.

Qualifications

• High school diploma/GED required.
• Two years related ramp or dispatch experience.
• Related education/degree may offset experience requirements.
• Demonstrated knowledge of ramp locations (slides and door locations).
• Proficient in PC use (Word and Excel).

Responsibilities

• Record all calls and update access database.
• Run needed reports, track call trends.
• Schedule mobile crews at efficient locations to respond to calls.
• Monitor radio calls and telephones and transfer as needed.
• Perform other duties as assigned.

Skills

Ramp knowledge

Multitasking

Communication skills

Office software proficiency

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Handles routine and emergency calls from within and outside of FedEx, and dispatch the appropriate personnel.

Essential Functions

• Records all calls and update access database.

• Runs needed reports, track call trends.

• Schedules mobile crews at efficient locations to be able to respond to calls.

• Monitors radio calls and telephones and transfer as needed.

• Perform other duties as assigned.

Minimum Education

High school diploma/GED

Related experience may offset degree requirements and related education/degree may offset experience requirements.

Minimum Experience

Two (2) years related ramp or dispatch experience.

Knowledge, Skills and Abilities

Demonstrated knowledge of ramp locations (slides and door locations).

Proficient in use of PC (Microsoft word and excel).

Ability to work busy office situation with multiple dispatches and phone calls.

Excellent human relations and communications skills.

Job Conditions

Ability to complete appropriate training.

Ability to work multiple and varying shifts based on business needs.

Preferred Qualifications:

Pay Transparency:

Pay: (FEC_US SH24) $18.87/hr - $26.42/hr

Additional Details: The desired location for this position would be Indianapolis, IN. Employees will be required to work at the FedEx location five days a week.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• E-Verify Notice ( bilingual )
• Right to Work Notice ( English ) / ( Spanish )