Vehicle Dispatch & Communications Agent

Federal Express Corporation; Indianapolis (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Federal Express Corporation in Indianapolis, IN seeks a dispatcher to handle routine and emergency calls, dispatch the appropriate personnel, and coordinate mobile crews to respond to calls. You will monitor communications and update records.

Requirements include a high school diploma or GED, at least two years of ramp or dispatch experience, proficiency with PC applications (Word/Excel), strong communication, and the ability to work in a busy office with multiple dispatches.

Qualifications

• Two (2) years related ramp or dispatch experience.
• Proficient in MS Word and Excel.
• Ability to work in a busy office with multiple dispatches and phone calls.

Responsibilities

• Records all calls and update access database.
• Runs needed reports, track call trends.
• Schedules mobile crews at efficient locations to respond to calls.
• Monitors radio calls and telephones and transfers as needed.
• Perform other duties as assigned.

Skills

Ramp locations

Dispatch experience

PC proficiency

Communication skills

Education

High school/GED

Job description

Federal Express Corporation in Indianapolis, IN seeks a dispatcher to handle routine and emergency calls, dispatch the appropriate personnel, and coordinate mobile crews to respond to calls. You will monitor communications and update records.

Requirements include a high school diploma or GED, at least two years of ramp or dispatch experience, proficiency with PC applications (Word/Excel), strong communication, and the ability to work in a busy office with multiple dispatches.