Global Travel Support Specialist
Concentrix
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Job summary
Concentrix is hiring a Customer Service Representative to support global clients in travel-related services, handling questions via phone, email, and chat, and providing accurate information on bookings and accounts while delivering an exceptional customer experience.
You will document interactions in CRM tools, follow quality and compliance standards, and collaborate with your team to resolve complex cases.
Job description
Concentrix is hiring a Customer Service Representative to support global clients in travel-related services, handling questions via phone, email, and chat, and providing accurate information on bookings and accounts while delivering an exceptional customer experience.
You will document interactions in CRM tools, follow quality and compliance standards, and collaborate with your team to resolve complex cases.
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