Global Travel Concierge & Multichannel Support

Perk; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Equity ownership in Perk

20 vacation days

12 public holidays

Flexible medical plans

Paid parental leave

401(k) plan

Work from Anywhere days

Job summary

AmTrav, a subsidiary of Perk, is seeking a customer service professional to support its travel platform in the United States. You will provide multichannel assistance to ensure flawless bookings and modifications, and assist clients with travel planning and support.

You will manage complex itineraries for international trips and ensure policy compliance with corporate travel guidelines, delivering high-touch service to corporate travelers.

Responsibilities

• Provide multichannel support via phone, live chat, and email for flawless bookings and modifications.
• Manage strategic itinerary coordination for complex multi-city international trips.
• Ensure policy compliance and enforce corporate travel policy.

Job description

AmTrav, a subsidiary of Perk, is seeking a customer service professional to support its travel platform in the United States. You will provide multichannel assistance to ensure flawless bookings and modifications, and assist clients with travel planning and support.

You will manage complex itineraries for international trips and ensure policy compliance with corporate travel guidelines, delivering high-touch service to corporate travelers.