Global Training Strategy Lead — Remote (Limited Travel)

Centric Consulting; Chicago (IL); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Remote and Hybrid Work

Time Off When You Need It

Benefits That Flex

Professional Development

Job summary

Centric Consulting is seeking a Global Training Strategy Lead to drive learning strategy across markets, designing role-based curricula and scalable solutions. You will oversee instructional design, collaborate with SMEs, and guide train-the-trainer programs while aligning with change management and communications for global deployment.

The role emphasizes remote work with limited travel to Chicago, and requires 10+ years of experience leading large-scale training initiatives and global program

Qualifications

• 10+ years of experience leading learning and training strategies for large-scale business or technology transformations.
• Strong experience developing global, role-based, and scenario-driven learning programs.
• Experience supporting Salesforce, B2B/digital commerce, Order Management Systems, sales, or commercial platforms strongly preferred.
• Proven ability to translate business requirements and change impacts into scalable curricula and learning solutions.

Responsibilities

• Lead a global learning needs analysis based on stakeholder personas, business process changes, technology capabilities, and market requirements.
• Develop role-based and scenario-driven curricula covering technology and new ways of working.
• Define the global training strategy, learning journeys, curriculum architecture, content standards, delivery approach, and reusable templates.
• Determine instructional design resource needs, including capacity, timing, and required skill sets.
• Provide strategic direction and quality oversight to instructional designers and SMEs.
• Develop the train-the-trainer, facilitator enablement, training readiness, and learner support strategy.
• Partner with the U.S. market to validate curriculum, delivery methods, and measures of learning effectiveness.
• Capture lessons learned from the U.S. rollout and refine the training strategy for Canada, the UK, and future markets.
• Partner with Change Management and Communications leadership to align training with stakeholder engagement, communications, deployment, and adoption activities.

Skills

Global training strategy

Curriculum development

Stakeholder management

Leadership of instructional designers

Cross-market rollout experience

Salesforce experience

Digital commerce platforms

Tools

Salesforce

Order Management Systems

Digital commerce platforms

Job description

Centric Consulting is seeking a Global Training Strategy Lead to drive learning strategy across markets, designing role-based curricula and scalable solutions. You will oversee instructional design, collaborate with SMEs, and guide train-the-trainer programs while aligning with change management and communications for global deployment.

The role emphasizes remote work with limited travel to Chicago, and requires 10+ years of experience leading large-scale training initiatives and global program