Global Training Resource Orchestrator

Channel Partners, LLC; Northern (KY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health and wellness benefits

Flexible vacation and holiday policies

Paid parental leave

401(k) with employer matching

Technology allowance

Referral bonus

Tax savings with FSAs

Job summary

Channel Partners Solutions is seeking a Global Resource Coordinator to centralize planning, scheduling, and demand management for a global training enablement program across North America, EMEA, and APAC. You will coordinate trainer resources and ensure service excellence for clients and partner organizations.

The role partners with Regional Account Managers, the Global Program Director, and the Training Director to evaluate, prioritize, staff, schedule, and execute training requests while

Qualifications

• 3+ years of experience in scheduling, resource coordination, operations, project coordination, or similar role.
• Bachelor’s degree or equivalent work experience
• Experience managing complex calendars, competing priorities, and stakeholder requests
• Experience working in fast-paced, high-volume environments

Responsibilities

• Serve as the central intake and coordination point for all global training requests across North America, EMEA, and APAC
• Collect, track, and manage incoming training demand, ensuring requests are properly documented and prioritized
• Partner with stakeholders and Regional Account Managers to align training requests with business priorities
• Coordinate trainer assignments based on expertise, geography, language, and availability
• Manage trainer schedules and calendars to ensure efficient deployment and coverage across regions
• Maintain the global training calendar, ensuring accurate scheduling and visibility into upcoming engagements
• Monitor fulfillment timelines and ensure training requests are delivered within service level expectations
• Proactively identify and resolve scheduling conflicts, resource constraints, and competing priorities
• Track trainer utilization, capacity trends, and upcoming demand to support workforce planning
• Collaborate with Training, Operations, and regional teams to ensure readiness for training delivery
• Support logistics coordination for training sessions, events, and partner engagements
• Maintain accurate records of training activity, scheduling metrics, and fulfillment rates
• Provide reporting and insights on training demand, resource utilization, and scheduling effectiveness
• Contribute to process improvements that enhance scheduling efficiency and program responsiveness

Skills

Scheduling experience

Organizational skills

Time management

Communication across time zones

Analytical mindset

Multitasking

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Scheduling tools

Job description

Channel Partners Solutions is seeking a Global Resource Coordinator to centralize planning, scheduling, and demand management for a global training enablement program across North America, EMEA, and APAC. You will coordinate trainer resources and ensure service excellence for clients and partner organizations.

The role partners with Regional Account Managers, the Global Program Director, and the Training Director to evaluate, prioritize, staff, schedule, and execute training requests while