Global Trading IT & Application Support Lead

Societe Generale SA

New York (NY)

On-site

USD 140,000 - 190,000

Full time

4 days ago

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Job summary

Societe Generale SA in New York seeks an Application Support Manager to build and maintain a robust technology and operational environment supporting Fixed Income, FX, and related trading products. You will lead a local team, coordinate with global units, and drive incident management, release processes, and regulatory compliance.

The role emphasizes leadership, risk controls, and collaboration with Front Office, Risk, Finance, and Technology to ensure high availability and end-to-end trade

Qualifications

Minimum 5 years in application support, development, or business analysis roles supporting trading and sales teams.
Minimum 3 years of people-management experience in a financial services environment.
English language proficiency required.

Responsibilities

Lead, supervise, and develop the local support team, including participation in recruitment.
Manage team schedules to ensure efficient business coverage.
Oversee incident tracking, resolution, and documentation to minimize production impact.
Partner with development teams to enhance user satisfaction and support for new features.
Monitor STP processes and ensure timely trade booking and accurate reconciliations.

Skills

People management

Trading systems

SQL

Jira

Python scripting

ITIL

English

Education

Bachelor’s degree in Computer Science or equivalent

Tools

Oracle SQL

ServiceNow

Autosys

Crontab

RMDS

Tibco

Git

Job description

The role emphasizes leadership, risk controls, and collaboration with Front Office, Risk, Finance, and Technology to ensure high availability and end-to-end trade

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