Fixed Income eTrading Front Office Tech Support

BMO; New York (NY); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking an experienced IT Application Support professional for its Fixed Income trading platforms in New York. You will monitor, troubleshoot, and resolve production issues, coordinating with global teams to ensure timely communication and rollout planning.

The role requires strong ITIL practices, experience with trading systems, and ability to work after-hours. A collaborative, high-pressure environment awaits.

Qualifications

• Capital markets, Fixed Income IT Support experience required.
• Experience supporting trading or operational workflow applications.
• 4-7 years of IT or business environment and/or relevant degrees.

Responsibilities

• Provide day-to-day application support to trading systems and monitor applications.
• Troubleshoot production issues with Developers and business groups; plan system rollouts.
• Interact with regional/global users; communicate issues timely.
• Provide after-hours/on-call support for critical issues; maintain incident governance.

Skills

eTrading troubleshooting

ITIL service operations

ServiceNow

JIRA

Communication skills

Problem solving

Unix

Windows

Oracle

MSSQL

Python

Java

HTML

FIX Protocol

Education

BS/BA or MBA/MS in computer science, engineering, information systems, math or business

Tools

Broadway

ION

Fidessa

Job description

BMO Financial Group is seeking an experienced IT Application Support professional for its Fixed Income trading platforms in New York. You will monitor, troubleshoot, and resolve production issues, coordinating with global teams to ensure timely communication and rollout planning.

The role requires strong ITIL practices, experience with trading systems, and ability to work after-hours. A collaborative, high-pressure environment awaits.