Senior Front Office Application Support Analyst – Fixed Income x4

Zohorecruit; United States; Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

W2 only

Job summary

Zohorecruit seeks an Senior Front Office Application Support Analyst focused on Fixed Income to join a high-performance team in New York City. You will support production systems used by traders and connect across technology, infrastructure, and market data to ensure stable, compliant trading operations.

You will own incidents, coordinate cross-functional resolution, and drive improvements in automation, monitoring, and disaster-recovery readiness.

Qualifications

• 8+ years of Front Office application/production support experience; senior-level backgrounds preferred.
• Hands-on experience supporting Fixed Income Rates and/or Credit products.
• Strong understanding of high-availability trading environments.
• Experience troubleshooting electronic trading workflows, market connectivity, pricing feeds, or related Front Office applications.
• Working knowledge of SQL and relational databases (SQL Server/MSSQL or Oracle).
• Scripting or automation using Python, Bash, PowerShell, or similar.
• Experience with monitoring/observability tools such as Geneos/ITRS, Grafana, Prometheus, LogicMonitor, eG.
• Familiarity with enterprise scheduling tools such as AutoSys.
• Strong incident/problem/change/release/production-management practices (ITIL-aligned).
• Real-time debugging, log analysis, root-cause investigation, and production troubleshooting.
• Familiarity with electronic execution venues and market-data platforms.
• Excellent communication with Front Office users and senior stakeholders.
• Proactive ownership and on-call readiness.

Responsibilities

• Own day-to-day production support for Fixed Income trading technology.
• Monitor trading applications, pricing, market-data feeds, interfaces, connectivity, and execution workflows.
• Troubleshoot production incidents in real time and coordinate cross-team resolution.
• Lead root-cause analysis and drive corrective actions.
• Serve as technology contact for traders, sales, and operations.
• Prioritize enhancements with business stakeholders to improve reliability and automation.
• Coordinate testing, releases, deployments, and post-release validation.
• Support connectivity and onboarding with trading venues, brokers, and vendors.
• Maintain operational documentation for support procedures and escalation paths.
• Support disaster recovery, audits, access reviews, and change-management activities.
• Develop dashboards and service-level reporting for stakeholders.

Skills

Front Office

Fixed Income trading tech

SQL

Scripting

Incident management

Observability

Communication with traders

On-call rotations

Tools

Geneos/ITRS

Grafana

Prometheus

LogicMonitor

eG

AutoSys

Job description

Senior Front Office Application Support Analyst – Fixed Income x4

277 Park Avenue, United States | Posted on 09/29/2026

Job Description

Be Part Of A High-Performing Team

Join a global financial-services organization supporting technology platforms at the center of institutional fixed-income trading. This role sits close to the Front Office and works across trading, technology, infrastructure, market data, vendors, operations, and control functions. The environment is highly operational, time-sensitive, and focused on platform stability, resilient trading services, effective incident response, and continuous improvement.

The position supports technology used across Rates and Credit markets, including pricing, risk, P&L, market connectivity, and electronic execution. It offers significant exposure to both the business and technical sides of a capital-markets trading environment.

What's In Store For You

• Engagement: W2 only (no C2C/1099).
• Hybrid opportunity based in New York City.
• Direct interaction with traders, sales, operations, technology teams, vendors, and senior stakeholders.
• Broad ownership spanning production support, incident/problem management, releases, disaster recovery, operational controls, and platform improvement.
• Participation in an on-call/support rotation, with 24x7 availability depending on business needs.

How You Will Make An Impact

• Own day-to-day production support for technology supporting Fixed Income Rates and Credit businesses.
• Monitor trading applications, pricing and market-data feeds, interfaces, connectivity, electronic order flow, and execution workflows.
• Troubleshoot production incidents in real time and coordinate resolution across application development, infrastructure, networking, vendors, and business teams.
• Lead root-cause analysis and drive corrective and preventive actions following production issues.
• Serve as a key technology contact for traders, sales, middle office, and operations.
• Partner with business stakeholders to prioritize enhancements, improve platform reliability, and identify automation opportunities.
• Coordinate testing, releases, deployments, production-readiness activities, and post-release validation.
• Support connectivity and onboarding activities involving trading venues, brokers, counterparties, and technology vendors.
• Maintain operational documentation covering support procedures, recovery processes, dependencies, and escalation paths.
• Support disaster recovery, audit, compliance, access reviews, change management, and other operational-control activities.
• Develop dashboards, stability reporting, and service-level reporting that provide stakeholders with visibility into platform health and operational risk.

Requirements

Do you bring proven success supporting Front Office Fixed Income trading technology?

• 8+ years of Front Office application/production support experience; senior-level backgrounds are strongly preferred.
• Hands-on experience supporting Fixed Income Rates and/or Credit products.
• Strong understanding of business-critical, high-availability trading environments.
• Experience troubleshooting electronic trading workflows, market connectivity, pricing feeds, or related Front Office applications.
• Working knowledge of SQL and relational databases such as SQL Server/MSSQL or Oracle.
• Scripting or automation experience using Python, Bash, PowerShell, or comparable technologies.
• Experience with monitoring and observability technologies such as Geneos/ITRS, Grafana, Prometheus, LogicMonitor, eG, or similar platforms.
• Familiarity with enterprise scheduling tools such as AutoSys.
• Strong knowledge of incident, problem, change, release, and production-management practices, ideally within an ITIL-aligned environment.
• Ability to perform real-time debugging, log analysis, root-cause investigation, and production troubleshooting.
• Familiarity with electronic execution venues and market-data platforms.
• Strong communication skills and confidence working directly with Front Office users and senior business/technology stakeholders.
• Proactive ownership mentality with the ability to remain effective during high-priority production incidents.
• Ability to participate in scheduled on-call rotations and support critical systems outside standard hours when required.