Global Time & Attendance Transformation Leader

Aumni; Columbus (OH); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Total rewards package

Job summary

JPMorganChase is seeking an Executive Director, Global Time, Absence and In-Office Attendance to define and execute the enterprise strategy and multi-year transformation for Time and Attendance. You will partner across HR, Payroll, Technology, Controls, Legal, Compliance, Finance and regional teams to deliver scalable solutions with local flexibility.

The role focuses on establishing governance, accountability, and a data-informed operating model to standardize processes, reduce payroll leakage,

Qualifications

• 10+ years of relevant experience in HR Operations, Time and Attendance, Payroll, HR Service Delivery, or related field
• 7+ years leading complex teams or transformations in global or regulated environment
• Proven ability to standardize global processes while balancing enterprise vs regional requirements
• Strong capability across strategy, service operations, risk and controls, data governance, technology, and financial management
• Executive presence with governance, cross-functional decision-making and ambiguity leadership
• Ability to build inclusive, high-performing teams and strengthen workforce capability

Responsibilities

• Define and execute the global strategy, target operating model, and multi-year transformation roadmap
• Standardize policies, processes, controls, service expectations, and governance across regions, allowing local variation where required
• Own sustained global service performance across demand, quality, customer experience, risk, financial impact, and delivery
• Establish a disciplined performance rhythm, decision forums, escalation paths, and timely resolution of material operational issues
• Clarify enterprise decision rights and accountability across HR, Payroll, Technology, Controls, Legal, Compliance, Finance, and regional partners
• Lead workforce strategy, capability building, succession planning, and development of global Time and Attendance subject-matter expertise
• Simplify the end-to-end employee and manager journey by reducing handoffs, clarifying guidance and ownership
• Reduce avoidable demand through root-cause elimination, proactive communications, self-service, automation, and preventative interventions
• Own effective control design, regulatory compliance, issue remediation, and reduction of payroll corrections, overpayments, underpayments, and clawbacks
• Establish global data definitions, governance, analytics, and decision-quality executive reporting
• Set the technology roadmap by defining business requirements, prioritizing investments, improving systems/integrations/digital capabilities, developing business cases, and tracking benefits realization to deliver measurable reductions in financial leakage
• Lead global time, absence and in-office attendance strategy, operations, controls, and transformation

Skills

Time & Attendance

Payroll

HR Operations

Workforce Transformation

Strategy & Governance

Executive Influence

Job description

JPMorganChase is seeking an Executive Director, Global Time, Absence and In-Office Attendance to define and execute the enterprise strategy and multi-year transformation for Time and Attendance. You will partner across HR, Payroll, Technology, Controls, Legal, Compliance, Finance and regional teams to deliver scalable solutions with local flexibility.

The role focuses on establishing governance, accountability, and a data-informed operating model to standardize processes, reduce payroll leakage,