Global Time & Attendance Leader — Transformation & Strategy

JPMorgan Chase & Co.

Tampa (FL)

On-site

USD 180,000 - 300,000

Full time

4 days ago

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Job summary

JPMorgan Chase & Co. is seeking an Executive Director for Global Time, Absence and In-Office Attendance to lead a global transformation.

You will shape the enterprise strategy, operating model, and governance to deliver consistent, compliant Time and Attendance experiences across regions and regulatory contexts. This high-impact role requires cross-functional partnership with HR, Payroll, Technology, Controls, Legal and Finance, plus a track record of simplifying processes, reducing risk, and

Qualifications

10+ years in HR operations, time and attendance, payroll, or related field.
7+ years leading complex teams or enterprise transformation.
Proven ability to standardize global processes while balancing regional and regulatory obligations.
Executive presence and cross-functional decision-making experience.

Responsibilities

Define and execute the global strategy, operating model, and multi-year transformation roadmap.
Standardize policies, processes, controls, service expectations, and governance across regions, allowing approved local variation where required.
Own sustained global service performance across demand, quality, customer experience, risk, financial impact, and delivery.
Establish a disciplined performance rhythm, decision forums, escalation paths, and timely resolution of material operational issues.
Clarify enterprise decision rights and accountability across Human Resources, Payroll, Technology, Controls, Legal, Compliance, Finance, and regional partners.