Global Telecom Program Manager - Service Delivery

AST SpaceMobile; Dallas (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

AST SpaceMobile is seeking a Program Manager to lead end-to-end service readiness and delivery programs for strategic telecommunications partners. You will manage integrated program plans, coordinate cross-functional teams, and drive successful deployment outcomes from readiness through launch.

The ideal candidate brings 7+ years in program management within telecom or tech, with experience coordinating engineering, operations, and commercial partners.

Qualifications

• 7+ years of program or project management experience in telecommunications, technology, or related industries.
• 3+ years managing customer-facing or partner-facing delivery programs.
• Proven success managing complex service deployments, network implementations, or technology rollouts.
• Experience coordinating multiple workstreams across engineering, operations, commercial, and external partner organizations.

Responsibilities

• Develop and maintain integrated end-to-end program plans supporting service delivery and operational readiness initiatives.
• Track project milestones, dependencies, risks, assumptions, issues, and action items across multiple workstreams.
• Establish and manage program governance, including status reporting, change control, and executive-level communications.
• Coordinate readiness activities, validation efforts, and milestone reviews to support successful service launches.
• Facilitate stage-gate reviews and ensure completion of entry and exit criteria for program progression.
• Monitor readiness metrics, acceptance criteria, and KPIs, providing visibility to stakeholders.
• Partner with commercial, technical, and operational teams to align delivery activities and strategic objectives.
• Coordinate engineering, deployment, operations, service assurance, and support functions to ensure seamless execution.
• Manage cross-functional dependencies and proactively resolve obstacles impacting project timelines.
• Support field testing, validation activities, pilot programs, and operational readiness assessments.
• Lead stakeholder meetings, delivery reviews, and governance forums.
• Capture lessons learned and drive continuous improvements to program delivery processes, tools, and reporting methodologies.
• Leverage automation and project management platforms to improve delivery efficiency and visibility.

Skills

Leadership

Stakeholder management

Communication

Analytical thinking

Problem-solving

Collaboration

Negotiation

Multitasking

Education

Bachelor's degree in Engineering/Telecommunications/Business Administration/Project Management

Master's degree or MBA preferred

PMP certification or equivalent preferred

Tools

Microsoft Project

Smartsheet

Jira

Confluence

SharePoint

Microsoft Teams

Job description

AST SpaceMobile is seeking a Program Manager to lead end-to-end service readiness and delivery programs for strategic telecommunications partners. You will manage integrated program plans, coordinate cross-functional teams, and drive successful deployment outcomes from readiness through launch.

The ideal candidate brings 7+ years in program management within telecom or tech, with experience coordinating engineering, operations, and commercial partners.