Program Manager

astspacemobile; Dallas (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

AST SpaceMobile is seeking a Program Manager to join our Telecommunications PMO. Lead end-to-end service readiness and delivery programs for strategic telecom partners, coordinating cross-functional teams to ensure on-time service launches.

You will manage integrated plans, track milestones, risks, and issues, and drive governance and executive communications. Strong leadership and collaboration across engineering, operations, and commercial teams are essential.

Qualifications

• 7+ years of program or project management experience.
• 3+ years managing customer-facing or partner-facing delivery programs.
• Proven success managing complex service deployments, network implementations, or technology rollouts.

Responsibilities

• Develop integrated end-to-end program plans for service delivery.
• Track milestones, dependencies, risks, issues across multiple workstreams.
• Establish and manage program governance with status reporting and executive communications.
• Coordinate readiness activities and milestone reviews for successful service launches.
• Facilitate stage-gate reviews and ensure entry/exit criteria are met.
• Monitor KPIs and provide visibility to stakeholders.
• Coordinate engineering, deployment, operations, and support functions.
• Lead stakeholder meetings, delivery reviews and governance forums.
• Capture lessons learned and drive process improvements.
• Leverage automation and PM platforms to improve delivery efficiency.

Skills

Leadership

Stakeholder management

Communication

Cross-functional coordination

Analytical thinking

Prioritization

Negotiation

Education

Bachelor's degree in Engineering, Telecommunications, Business Administration, Project Management, or related field

Master's degree or MBA preferred

PMP or equivalent certification preferred

Tools

Microsoft Project

Smartsheet

Jira

Confluence

SharePoint

Microsoft Teams

Job description

AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today's five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

Position Overview

We are seeking a Program Manager to join our Telecommunications Program Management Office (PMO) and lead end-to-end service readiness and delivery programs for strategic telecommunications partners. This role is responsible for managing integrated program plans, coordinating cross-functional teams, tracking readiness milestones, and ensuring successful progression through delivery and service launch phases.

Key Responsibilities

• Develop and maintain integrated end-to-end program plans supporting service delivery and operational readiness initiatives.
• Track project milestones, dependencies, risks, assumptions, issues, and action items across multiple workstreams.
• Establish and manage program governance, including status reporting, change control, and executive-level communications.
• Coordinate readiness activities, validation efforts, and milestone reviews to support successful service launches.
• Facilitate stage-gate reviews and ensure completion of entry and exit criteria for program progression.
• Monitor readiness metrics, acceptance criteria, and key performance indicators (KPIs), providing visibility to stakeholders.
• Partner with commercial, technical, and operational teams to align delivery activities and strategic objectives.
• Coordinate engineering, deployment, operations, service assurance, and support functions to ensure seamless execution.
• Manage cross-functional dependencies and proactively resolve obstacles impacting project timelines.
• Support field testing, validation activities, pilot programs, and operational readiness assessments.
• Lead stakeholder meetings, delivery reviews, and governance forums.
• Capture lessons learned and drive continuous improvements to program delivery processes, tools, and reporting methodologies.
• Leverage automation and project management platforms to improve delivery efficiency and visibility.

Qualifications

Education

• Bachelor's degree in Engineering, Telecommunications, Business Administration, Project Management, or a related field.
• Master's degree or MBA preferred.
• Project Management Professional (PMP) certification or equivalent preferred.

Experience

• Minimum of 7 years of program or project management experience within telecommunications, technology, or related industries.
• Minimum of 3 years managing customer-facing or partner-facing implementation and delivery programs.
• Proven success managing complex service deployments, network implementations, or technology rollouts.
• Experience coordinating multiple workstreams across engineering, operations, commercial, and external partner organizations.

Preferred Qualifications

• Experience supporting wireless, mobile network, satellite communications, or telecommunications services.
• Experience working with network operators, technology vendors, system integrators, or enterprise customers.
• Knowledge of service delivery, deployment, readiness, and operational support functions.
• Experience managing phased deployments, pilot programs, field trials, or commercial launches.
• Multi-country or global program delivery experience.
• Experience within highly regulated or mission-critical operational environments.
• PMP, SAFe, Agile, or other project/program management certifications.

Soft Skills

• Strong leadership and organizational skills.
• Excellent verbal, written, and presentation communication abilities.
• Outstanding stakeholder management and relationship-building skills.
• Proven ability to influence and coordinate cross-functional teams.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative, team-oriented, and service-focused mindset.
• Strong negotiation and conflict-resolution skills.
• High attention to detail and commitment to execution excellence.

Technology Stack

• Project and portfolio management tools (e.g., Microsoft Project, Smartsheet, Jira)
• Collaboration and documentation platforms (e.g., Confluence, SharePoint, Microsoft Teams)
• Program reporting and dashboard tools
• Issue and risk management tracking systems
• Microsoft Office Suite, including Excel, PowerPoint, and Visio
• Workflow au