Global Technology Operations Leader: Print & Systems

Canon U.S.A., Inc.; New York (NY); On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

Medical benefits

401K

Job summary

Canon U.S.A., Inc. is seeking a Manager, Global Technology Operations - Site in New York to lead daily administration, technical leadership, and service delivery for a large-scale enterprise account.

You will coordinate across Canon teams, client stakeholders, vendors, and site teams to maintain performance and compliance, while driving improvements and consistent standards. The role blends account operations, print technology, project coordination, reporting, and vendor management.

Qualifications

• Bachelor's degree or equivalent work experience in a technical field.
• Microsoft Certified Professional or equivalent experience desirable.
• Print and account management industry experience in production, project management, print sales, or a related environment.

Responsibilities

• Oversee day‑to‑day operational and technology support for a large‑scale, global enterprise account.
• Direct and coordinate activities across Site Managers, Area Managers, global Canon and client teams, and account support groups.
• Monitor operations to maintain efficient support, consistent service quality, and a strong client experience.
• Maintain awareness of client space occupancy, site requirements, account standards, and compliance expectations.
• Independently perform other account‑related duties as assigned.

Skills

Communication

Project management

Client-facing

Organizational skills

Time management

Team collaboration

Judgment

Customer service

Technical writing

Problem solving

Relationship development

SLA reporting

Presentation skills

Education

Bachelor's degree or equivalent in a technical field

Microsoft Certified Professional or equivalent

Tools

uniFLOW

Microsoft 365

Print management tools

Job description

Canon U.S.A., Inc. is seeking a Manager, Global Technology Operations - Site in New York to lead daily administration, technical leadership, and service delivery for a large-scale enterprise account.

You will coordinate across Canon teams, client stakeholders, vendors, and site teams to maintain performance and compliance, while driving improvements and consistent standards. The role blends account operations, print technology, project coordination, reporting, and vendor management.