Global Tech & Services Engagement Lead

IQVIA; Boston (MA); On-site; USD 116,000 - 322,000; Full time

Job summary

IQVIA seeks a senior professional to provide expert level commercial solutions support and drive large-scale, multi-country technology implementations within the Tech & Services portfolio. You will align with business units or globally, shaping account plans and delivering financial targets.

In this role, you will manage strategic client relationships, coordinate cross-functional IQVIA touch points, and ensure profitable performance across assigned segments.

Qualifications

• Bachelor's Degree required.
• Seven (7) years relevant sales/service or marketing experience required.
• Excellent project management, client influencing and relationship building skills.
• In-depth understanding of IQVIA data assets and the IQVIA core offerings.
• Ability to manage multiple projects and deliver on tight deadlines.
• Experience with developing consultative relationships with senior level managers and executives in life sciences.

Responsibilities

• Spends at least 50% of time on customer segment.
• Accountability for large-scale, multi-country technology implementations (CSAT & Profitability).
• Sets strategic client/segment agenda and drives global account planning to achieve targets.
• Builds and deepens strategic client relationships within defined accounts.
• Ensures alignment between IQVIA and client touch points; shares client insight internally.
• Responsible for segment and account-level mapping of commercial stakeholders.
• Creates annual segment/account plans with financial targets and roadmaps.
• Maintains a database of competitor intelligence within the account.
• Provides regular cadence with aligned members of the customer/segment account.

Skills

Project management skills

Client influencing

Relationship building

Presentation skills

Communication skills

Networking

Education

Bachelor's Degree

Job description

IQVIA seeks a senior professional to provide expert level commercial solutions support and drive large-scale, multi-country technology implementations within the Tech & Services portfolio. You will align with business units or globally, shaping account plans and delivering financial targets.

In this role, you will manage strategic client relationships, coordinate cross-functional IQVIA touch points, and ensure profitable performance across assigned segments.