Global Talent Acquisition Director - BPO Leader, High-Growth

DATAMARK, Inc.; El Paso (TX); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off

Short Term & Long Term Disability

Training & Development

Wellness Resources

Job summary

DATAMARK, Inc. in El Paso, TX seeks a Director of Talent Acquisition to design and scale a global sourcing engine for a growing BPO and contact-center organization across the US, Mexico, and India.

The role oversees strategy, process, and supplier relations, ensuring top talent for agent, leadership, and support roles. The ideal candidate brings 10+ years in Talent Acquisition with 5+ years in BPO leadership, expertise in high-volume hiring, and a track record of data-driven hiring.

Qualifications

• 10+ years in Talent Acquisition with 5+ years in BPO leadership.
• Experience in high-volume and executive hiring.
• Global Talent Acquisition management experience required.
• Strong business acumen, compliance knowledge, and data-driven mindset.
• Collaborative leadership with a passion for TA innovation.
• Willingness to travel to global locations.

Responsibilities

• Design and execute global TA strategy across onshore, nearshore, and offshore BPO locations.
• Build scalable frameworks for agent, support, and leadership hiring.
• Define and enforce KPIs like time-to-fill and cost-per-hire.
• Partner with cross-functional teams on workforce planning and compliance.
• Optimize TA tech stack, deploy automation and AI tools.
• Drive employer branding and candidate experience initiatives.
• Lead continuous improvement and innovations in sourcing, screening, hiring.

Skills

Talent Acquisition

BPO leadership

Global recruiting

Data-driven mindset

Job description

DATAMARK, Inc. in El Paso, TX seeks a Director of Talent Acquisition to design and scale a global sourcing engine for a growing BPO and contact-center organization across the US, Mexico, and India.

The role oversees strategy, process, and supplier relations, ensuring top talent for agent, leadership, and support roles. The ideal candidate brings 10+ years in Talent Acquisition with 5+ years in BPO leadership, expertise in high-volume hiring, and a track record of data-driven hiring.