Global Systems Liaison & UAT Change Specialist

TSMC - Taiwan Semiconductor Manufacturing Company Limited; San Jose (CA); Vor Ort; USD 80.000 - 148.000; Vollzeit

Zusammenfassung

TSMC North America is seeking a senior System Project Manager to bridge US business stakeholders with HQ engineering teams, translating complex requirements into scalable enterprise capabilities. You will drive platform rollouts, oversee UAT, champion change management, and remove workflow bottlenecks across time zones, enabling the semiconductor supply chain and customer operations to run smoothly.

Based in San Jose, CA, this high-visibility role offers opportunities to shape digital backbone

Qualifikationen

• Bachelor’s or Master’s degree in Business Administration, Computer Science, Supply Chain, or a related field.
• Minimum 8 years of experience in system project management, or customer service, preferably within the semiconductor or high-tech supply chain sector.
• Strong proficiency in MS Office (advanced Excel, Word, PowerPoint) and familiarity with enterprise business systems (e.g., SAP, ERP, or CRM).
• Proven analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal skills with a positive, service-oriented attitude, and solution-provider mindset to function effectively in a fast-paced environment.

Aufgaben

• Liaison & Alignment: Serve as the bridge between US business users and HQ system teams to align local business requirements with global system capabilities, managing project expectations.
• Requirements & UAT: Support system project execution by gathering business requirements, writing user stories/scenarios, coordinating User Acceptance Testing (UAT), and delivering end-user training.
• Change Management: Drive system adoption, advocate for change management among business users, and support successful rollouts of new system features and enhancements.
• System Admin & Support: Act as a proactive solution provider for day-to-day system troubleshooting, administration support, and routine business tasks (e.g., rebate/returns processing, report generation).
• Continuous Improvement: Collaborate with TSMC cross-functional teams to identify process bottlenecks and implement system enhancements to improve productivity.

Kenntnisse

MS Office

Analytical

Communication

Project coordination

Ausbildung

Bachelor’s or Master’s degree

Tools

SAP

ERP systems

CRM

Jobbeschreibung

TSMC North America is seeking a senior System Project Manager to bridge US business stakeholders with HQ engineering teams, translating complex requirements into scalable enterprise capabilities. You will drive platform rollouts, oversee UAT, champion change management, and remove workflow bottlenecks across time zones, enabling the semiconductor supply chain and customer operations to run smoothly.

Based in San Jose, CA, this high-visibility role offers opportunities to shape digital backbone