Global Study Operations & Growth Leader

Care Access; United States; Remote; USD 150,000 - 200,000; Full time

Benefits offered by this job

PTO

Employer-paid medical, dental, vision

Health Savings Account

Bi-weekly HSA employer contribution

401(k) with company match

Job summary

Care Access is seeking a Director, Strategic Growth & Operations for Global Study Operations. This remote US role requires orchestrating cross-functional initiatives, aligning priorities across departments, and driving execution with governance, analytics, and change management.

The position emphasizes partnering with senior leaders, shaping growth opportunities, and delivering actionable plans with measurable impact. Travel up to 30% internationally is expected.

Qualifications

• 8+ years in strategy, operations, program management, business transformation, healthcare consulting, global health operations, or related leadership roles.
• Experience leading complex cross-functional initiatives with measurable operational outcomes.
• Strong Stakeholder management across executive leaders, operations teams, external partners, and community or government stakeholders.
• Experience with process mapping, playbook development, governance cadences, and accountability structures that improve execution.
• Strong analytical skills, KPI design, dashboard interpretation, and translation of findings into action plans.
• Comfort coordinating multiple workstreams, including budgets, timelines, resourcing, risks, and dependencies.
• Fluency with Microsoft Suite, Power BI, Tableau, and project/reporting platforms like MS Project, SmartSeets, ClickUp, Monday, Asana.

Responsibilities

• Lead central operations integration across Global Study Operations and partner functions, aligning priorities, owners, timelines, and handoffs across departments so key initiatives move forward without gaps.
• Serve as a strategic thought partner to senior leaders by shaping priorities, evaluating growth and operating-model opportunities, preparing executive-ready materials, and translating decisions into clear action plans for the organization.
• Build and run governance for priority workstreams, including project plans, milestones, risk and issue tracking, budget and resource coordination, meeting cadence, action-item follow-through, and concise status reporting for leadership.
• Design and improve operating processes, playbooks, and roles-and-responsibilities models; map workflows across teams; and support capability-building through tools, analytics, training materials, and implementation support.
• Define and monitor KPIs, dashboards, and business-performance insights to measure initiative success, identify bottlenecks, recommend adjustments, and support continuous operational improvement.
• Prepare content for leadership meetings, business reviews, decision forums, and strategic planning sessions; support cross-functional program design or relaunch efforts; facilitate recurring operating reviews; contribute to system, workflow, and change-management efforts.

Skills

Strategic planning

PMO leadership

Stakeholder management

KPI design

Analytics

Cross-functional leadership

Budget & resource coordination

Education

MBA or related degree

PMP certification

Tools

Power BI

Tableau

MS Project

ClickUp

Asana

Job description

Care Access is seeking a Director, Strategic Growth & Operations for Global Study Operations. This remote US role requires orchestrating cross-functional initiatives, aligning priorities across departments, and driving execution with governance, analytics, and change management.

The position emphasizes partnering with senior leaders, shaping growth opportunities, and delivering actionable plans with measurable impact. Travel up to 30% internationally is expected.