Global Strategic Account Director — P&L Growth & SOW Leader

Cynet Corp; Washington (District of Columbia); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) Retirement Plan

Health Savings Account (HSA)

Disability Insurance

Life Insurance

Paid Time Off

Holidays

Parental Leave

Career Growth

Job summary

Cynet Systems, headquartered in the Washington, D.C. metro area, seeks a Global Strategic Account Director to grow and manage a diverse portfolio of technical, engineering, life sciences, and non-IT client work.

You will lead an account management team, shape strategy, and drive long-term partnerships. You will conduct onsite client visits, develop strategic account plans, monitor KPIs, and deliver SOW/Managed services while expanding footprint.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 10+ years in staffing with a proven track record.
• 5+ years managing a recruitment team with client-facing experience.
• SME in Hi-Tech/AI, engineering, life sciences, or related domains.

Responsibilities

• Drive strategic growth, net new expansion, and penetration within existing accounts.
• Lead, direct, and mentor the account management team on strategy and client relationships.
• P&L management; develop and execute strategic account plans to maximize revenue.
• Expand footprint and farm existing accounts to unlock new opportunities, SOW projects, and exclusive delivery rights.
• Conduct onsite client visits and executive briefings to build executive relationships.
• Guide account managers in identifying client pain points and positioning workforce and SOW & Managed services solutions.
• Monitor client scorecards, satisfaction levels, and KPIs to ensure operational excellence and retention.
• Establish SOPs for account managers to ensure compliance and seamless service delivery.

Skills

Leadership

Growth mindset

Tech-savvy

Persistence

Education

Bachelor’s degree or equivalent

Job description

Cynet Systems, headquartered in the Washington, D.C. metro area, seeks a Global Strategic Account Director to grow and manage a diverse portfolio of technical, engineering, life sciences, and non-IT client work.

You will lead an account management team, shape strategy, and drive long-term partnerships. You will conduct onsite client visits, develop strategic account plans, monitor KPIs, and deliver SOW/Managed services while expanding footprint.