Global Strategic Accounts Director

Creative Technology UK; Miami (FL); Hybrid; USD 144,000 - 191,000; Full time

Job summary

NEP Group Inc. is seeking a Director, Strategic Sales to grow a portfolio of Global Connected Solutions accounts and major opportunities.

This role focuses on expanding strategic relationships, developing new opportunities with global and multi-region clients, and turning complex opportunities into long‑term, profitable business. The position leads commercial work with the account squad, engages Solutions Architecture, Engineering, Operations, and Finance, and travels up to 25% to support

Qualifications

• 8+ years of progressive sales, business development, strategic accounts, partnerships, or commercial experience.
• Proven experience selling complex enterprise solutions for media, technology, sports, entertainment, streaming, production, managed services, or related clients.
• Strong background in strategic account growth, client relationship management, expansion sales, renewals support, and multi-year deal development.
• Experience working with global or multi-region customers, ideally including streamers, sports leagues, broadcasters, platforms, or major media companies.
• Understanding of live production, centralized production, cloud / hybrid workflows, connectivity, transmission, managed services, or related technical media services preferred.
• Experience managing pipeline, forecasts, account plans, and CRM discipline in a structured sales environment.
• Willingness to travel approximately 25%, including client meetings, facility visits, industry events, and regional / global coordination.

Responsibilities

• Lead strategic sales efforts for a focused portfolio of Global Connected Solutions accounts and major opportunities, that may include large streamers, leagues, platforms, and/or multi-region media companies.
• Identify, develop, and convert new revenue opportunities within existing strategic accounts.
• Lead new business development for complex opportunities aligned to the Global Connected Solutions growth strategy.
• Build trusted relationships with client stakeholders across production, operations, engineering, technology, procurement, finance, and executive leadership.
• Develop account strategies that expand NEP's role from project-based provider to long-term strategic partner.
• Drive growth across Connected Solutions offerings including centralized production, managed services, NOC / MCR services, connectivity, transmission, cloud / hybrid workflows, global hub access, and custom enterprise solutions.
• Identify "go-get" revenue opportunities and partner with the account squad to convert them into qualified pipeline, proposals, and closed business.
• Serve as the commercial lead for pre-sale activity on assigned strategic accounts and opportunities.
• Bring the right internal experts into the sales process, including Solutions Architecture, Engineering, Technical Operations, Production Services, Business Affairs, Commercial Finance, and regional leaders.
• Ensure client needs are clearly understood, translated into internal requirements, and shaped into commercially viable solutions.
• Partner with Solutions Architects and technical leaders to ensure proposed solutions are practical, scalable, and aligned with NEP's global standards.
• Partner with Client Services to ensure account knowledge, client expectations, risks, and growth opportunities are clearly transitioned after close.
• Remain engaged post-sale for expansion opportunities, renewal support, executive relationship management, and major commercial escalations.
• Serve as the opportunity lead for complex, multi-region and cross-business unit deals, helping NEP present one coordinated, cohesive solution to the client.
• Partner proactively with regional sales teams, business unit leaders, specialized business units, and functional leaders across NEP to identify the right capabilities, resources, facilities, and service components required for each opportunity.
• Assemble integrated solutions across Connected Solutions, production services, mobile units, specialty capture, transmission, engineering, cloud / platform, regional operations, and other NEP capabilities into one comprehensive client-facing plan.
• Make it easier for strategic clients to partner with NEP by simplifying internal complexity, aligning stakeholders, clarifying ownership, and helping the client experience NEP as one integrated global partner.
• Engage other sellers around the world early and constructively, ensuring regional and specialized teams are included, informed, and positioned to contribute to the opportunity.
• Operate as a partner to regional and specialized teams, ensuring global opportunities support local ownership, regional execution, and appropriate revenue recognition.
• Own pipeline development, forecast accuracy, and Salesforce hygiene for assigned accounts and opportunities.
• Maintain clear visibility into opportunity status, next steps, risks, decision-makers, timelines, and revenue potential.
• Create disciplined account plans, opportunity plans, and pursuit strategies for assigned accounts and complex deals.
• Partner with Revenue Operations, Commercial Finance, and Business Affairs to support forecasting quality, deal tracking, and reporting.
• Bring structure and consistency to how assigned opportunities are identified, qualified, proposed, negotiated, and handed off.
• Participate in regular pipeline reviews and provide accurate updates on assigned opportunities.

Job description

NEP Group Inc. is seeking a Director, Strategic Sales to grow a portfolio of Global Connected Solutions accounts and major opportunities.

This role focuses on expanding strategic relationships, developing new opportunities with global and multi-region clients, and turning complex opportunities into long‑term, profitable business. The position leads commercial work with the account squad, engages Solutions Architecture, Engineering, Operations, and Finance, and travels up to 25% to support