Global Services Growth & Enablement Leader

Vertiv Group; Westerville (OH); On-site; USD 140,000 - 200,000; Full time

Job summary

Vertiv, headquartered in Westerville, Ohio, is seeking a Services Sales enablement leader to define the enablement engine and growth programs that strengthen service attachments, renewals, and revenue per customer. You will oversee standardized service sales processes, governance, KPI frameworks, and cross-functional collaboration across regions.

The role demands translating priorities into operating routines, performance measures and field-ready materials, enabling consistent execution across

Qualifications

• Bachelor's degree in business, engineering, operations, technology, or a related field is required.
• 7+ years of experience in service operations, sales operations, business transformation, consulting, or related field.
• Experience in a medium-to-large industrial, technology, or services organization with matrixed global or regional structures.
• Strong understanding of service sales processes including pipeline management, forecasting, renewals, contract attach, proposal development, account coverage, and governance.
• Ability to lead cross-functional initiatives and influence stakeholders without direct authority.
• Strong analytical skills to translate data into actionable recommendations.
• Experience across multiple regions or channel/partner models.
• Travel domestically and internationally up to 25%.

Responsibilities

• Set the enablement roadmap for services sellers, service managers, inside sales and partners tied to revenue targets.
• Capture new installed base before warranty expiry with visibility and outreach.
• Drive attach rates for services at point of sale and commissioning.
• Lead renewal performance with standard processes, calendars, and early indicators.
• Build upsell and cross-sell programs based on asset age, usage, and lifecycle stages.

Skills

Cross-functional leadership

Sales operations experience

Service operations

Business transformation

Consulting

Pipeline management

Forecasting

Renewals

Contract attach

Analytical skills

Regional/Channel experience

Travel up to 25%

Education

Bachelor's degree in business, engineering, operations, technology, or related field

MBA or advanced degree preferred

Tools

CRM systems (e.g., Salesforce)

Dashboards / KPI reporting

QBR materials development

Job description

Vertiv, headquartered in Westerville, Ohio, is seeking a Services Sales enablement leader to define the enablement engine and growth programs that strengthen service attachments, renewals, and revenue per customer. You will oversee standardized service sales processes, governance, KPI frameworks, and cross-functional collaboration across regions.

The role demands translating priorities into operating routines, performance measures and field-ready materials, enabling consistent execution across