Global Security Incident Response Lead (GSOC)

Amazon Inc.; Arlington (VA); On-site; USD 32,000 - 56,000; Full time

Job summary

Amazon Corporate Security’s Business Assurance Center seeks an Incident Response Coordination Specialist to manage security incidents worldwide and support crisis management in a 24/7 GSOC. You will coordinate with response stakeholders, draft high‑quality reports, and navigate diverse technical resources to retrieve information.

The role emphasizes timely decision‑making, concise communications, and strong collaboration with partners, while requiring flexibility for shift work, evenings,

Qualifications

• Two or more years in emergency management, GSOC operations, or high‑volume security roles.
• Proven ability to manage physical security incidents and crises.
• Excellent verbal communication under pressure and clear writing ability.
• Strong data gathering and analysis to brief stakeholders quickly.
• Ability to draft incident reports, alerts, and messaging with precision.

Responsibilities

• Directly manage security incidents worldwide, coordinating with stakeholders.
• Escalate triage of incidents to ensure effective response.
• Draft precise written reports and emergency communications.
• Use technical resources to retrieve data and generate incident reports.
• Participate in drills and exercises, recommending improvements to BAC practices.

Skills

Emergency management

GSOC operations

Physical security

Crisis management

Verbal communication

Written communication

Data analysis

Education

Bachelor’s degree in emergency management or security

Tools

Access control systems (C-Cure, Lenel, Avigilon)

Job description

Amazon Corporate Security’s Business Assurance Center seeks an Incident Response Coordination Specialist to manage security incidents worldwide and support crisis management in a 24/7 GSOC. You will coordinate with response stakeholders, draft high‑quality reports, and navigate diverse technical resources to retrieve information.

The role emphasizes timely decision‑making, concise communications, and strong collaboration with partners, while requiring flexibility for shift work, evenings,