Global Seafreight Import Specialist

Hellmann Worldwide Logistics do Brasil; Chicago (IL); Presencial; USD 41.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) plan

Tuition assistance

Incentive pay

Descripción de la vacante

Hellmann Worldwide Logistics is seeking a Seafreight Import Coordinator to manage shipment communications, ensure service commitments, and liaise with customers, carriers and government agencies. The role requires attention to regulatory details and efficient handling of documentation.

Responsibilities include coordinating shipments, resolving carrier issues, and maintaining strong customer relationships while following company SOPs and Incoterms.

Formación

• Associate's Degree or equivalent work experience required.
• High School Diploma or GED required.
• 1–3 years in freight forwarding or related industry preferred.
• Industry courses are a plus.

Responsabilidades

• Communicate shipment statuses between Hellmann, customers, carriers and vendors.
• Escalate recurring carrier issues to Supervisor.
• Maintain service relations with customers, carriers and offices.
• Ensure compliance with internal/external SOPs and regulatory requirements.
• Verify customer setup in company systems (POA, billing profiles, etc.).
• Process shipments per SOPs, including required documents.

Conocimientos

Organizational skills

Time management

Customer-focused

Communication

Adaptable / flexible

MS Office

Shipping docs & Incoterms

Educación

Associate's Degree

High School Diploma or GED

Descripción del empleo

Hellmann Worldwide Logistics is seeking a Seafreight Import Coordinator to manage shipment communications, ensure service commitments, and liaise with customers, carriers and government agencies. The role requires attention to regulatory details and efficient handling of documentation.

Responsibilities include coordinating shipments, resolving carrier issues, and maintaining strong customer relationships while following company SOPs and Incoterms.