Global Airfreight Import/Export Specialist

Hellmann Worldwide Logistics do Brasil; Los Angeles (CA); On-site; USD 43,000 - 46,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Tuition assistance

Job summary

Hellmann Worldwide Logistics seeks an Airfreight Import Export Coordinator in Los Angeles to manage transportation and compliance end-to-end from pickup to customer billing. You will ensure timely service, accurate documentation, and regulatory adherence, coordinating with internal teams to resolve issues and optimize margins.

The role requires 1–3 years in freight forwarding, strong English communication, and proficiency with MS Office.

Qualifications

• Associate's Degree or equivalent combination of education and work experience.
• High School Diploma or GED.
• 1–3 years of experience in freight forwarding preferred.
• Completion of any industry related course is an asset.
• Proficiency in MS Office and strong English communication is required.

Responsibilities

• Analyze service failures across departments and escalate findings for resolution.
• Assign tasks to internal departments based on requests.
• Confirm shipment profitability and escalate low-margin shipments.
• Manage export/import documentation and regulatory requirements (AES, DPS, Hazmat, AMS).
• Prepare house airway bill pouch and labels.
• Process external billing based on quotations and contract rates.
• Coordinate billing discrepancies with internal and external parties.
• Ensure cargo and customer data are properly set up in CRM systems.

Skills

Organizational skills

Time management

Customer-focused

Adaptable/flexible

Interpersonal skills

Shipping documentation

Incoterms

English communication

Freight rate calculations

Education

Associate's Degree

High School Diploma or GED

Industry course asset

Tools

Microsoft Office Suite (Word, Excel, PowerPoint)

Microsoft Excel

Job description

Hellmann Worldwide Logistics seeks an Airfreight Import Export Coordinator in Los Angeles to manage transportation and compliance end-to-end from pickup to customer billing. You will ensure timely service, accurate documentation, and regulatory adherence, coordinating with internal teams to resolve issues and optimize margins.

The role requires 1–3 years in freight forwarding, strong English communication, and proficiency with MS Office.