Global SAP Transformation Communications Lead

EY; Los Angeles (CA); On-site; USD 129,000 - 255,000; Full time

Job summary

EY in the United States seeks an Associate Director to lead communications and engagement for Global EY SAP, shaping identity, narrative, and engagement model while establishing the BAU communications function.

You will guide transformative programs, build narratives, govern channels, manage senior stakeholders, and oversee a transition to scalable BAU practices across regions and service lines, within EY’s All in strategy.

Qualifications

• Minimum of 8 years of experience in communications.
• Bachelor’s degree in Business, Communications or related field.
• Exceptional written and verbal communication skills.
• Ability to articulate complex subject matter in a straightforward, concise and easily digestible manner for broad audiences.
• Confidence in presenting complex or nuanced ideas, anticipating potential objections, interpreting responses to present alternative solutions and influence others.
• Excellent project management, teamwork, and interpersonal skills – ability to identify and coordinate resources where applicable; detail oriented.
• Poise to professionally interact with all levels of leadership.

Responsibilities

• Lead the communications and engagement strategy for transformative Global EY SAP programs, including identity, internal activation, and other strategic initiatives that help define and evolve the Global EY SAP story across the organization.
• Shape clear, compelling narrative frameworks, messaging, and internal toolkits that translate strategy, business priorities, and transformation activity into practical communications leaders and teams can use.
• Set the standard for how Global EY SAP engages internally across channels and communities, including leadership forums, community platforms, and high-engagement channels such as Viva Engage.
• Drive internal activation of Global EY SAP priorities across regions, service lines, and stakeholder groups, ensuring messages are coordinated, actionable, and consistently cascaded.
• Provide communications support to senior stakeholders and leadership forums, including leadership alignment sessions, talking points, presentations, and leadership-ready content that supports decision-making and alignment.
• Support major transformation moments, releases, and business milestones with communications plans, reusable assets, and engagement approaches that reinforce one coherent Global EY SAP narrative.
• Establish the BAU communications function and operating model for Global EY SAP, including the cadence, channels, governance, ownership model, and handoffs needed to support sustainable ongoing communications.
• Lead a transition-year approach in which core communications begin with a higher-touch model and then evolve into a more optimized and scalable BAU model over time.
• Oversee the transition of recurring communications activity into BAU, including all-hands forums, newsletters, updates, practitioner communications, and related engagement rhythms, while maintaining message quality, consistency, and relevance.

Skills

Strategic communications leadership

Narrative development

Stakeholder management

Channel strategy

Concise writing

Project management

Influencing senior leaders

Education

Bachelor’s degree in Business, Communications or related field

Tools

Viva Engage

Job description

EY in the United States seeks an Associate Director to lead communications and engagement for Global EY SAP, shaping identity, narrative, and engagement model while establishing the BAU communications function.

You will guide transformative programs, build narratives, govern channels, manage senior stakeholders, and oversee a transition to scalable BAU practices across regions and service lines, within EY’s All in strategy.