Global Sales Training Designer

Toshiba Global Commerce Solutions - External; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Toshiba Global Commerce Solutions seeks an Instructional Designer to create and deliver product training for global sellers and partners. You will manage course development, storyboard engaging web-based modules, and collaborate with SMEs to meet business objectives.

The role focuses on sales enablement, developing instructor-led and eLearning components, and updating content across the TGCS product portfolio. Strong communication and LMS experience are essential.

Qualifications

• Bachelor’s degree and a minimum of 3 years’ experience in designing and developing instructor-led and web-based eLearning programs for technical sales audiences, or equivalent experience.
• Proficiency with eLearning content authoring tools such as Articulate 360 suite, Adobe Captivate, and Camtasia.
• Experience with responsive eLearning design for multi-platform delivery.
• Intermediate multimedia development skills, including graphics manipulation, template development, and UI design using Adobe Creative Cloud, Photoshop, and Illustrator.
• Ability to review and refine training materials to ensure learning objectives are met and incorporate SME/stakeholder feedback.

Responsibilities

• Assess learning needs by collaborating with global technical representatives and channel managers to develop effective training solutions.
• Partner with portfolio managers, services managers, and technical presales subject matter experts to gather content for training materials.
• Design and develop sales materials and training with a focus on how technology and software solutions address business challenges.
• Deliver live and recorded product solution updates to global sales and services teams.
• Maintain online and instructor-led course content, curriculum materials, and assessments.
• Evaluate and update sales education development plans to align with team, organizational, and company goals.
• Perform other related duties as assigned.

Skills

Articulate 360

Adobe Captivate

Camtasia

Responsive design

Adobe CC

Graphics editing

SABA LMS

MS Office

Storyboard

Communication

Education

Bachelor's degree

Tools

Articulate 360

Adobe Captivate

Camtasia

Adobe Creative Cloud

Photoshop

Illustrator

SABA LMS

Job description

Toshiba Global Commerce Solutions seeks an Instructional Designer to create and deliver product training for global sellers and partners. You will manage course development, storyboard engaging web-based modules, and collaborate with SMEs to meet business objectives.

The role focuses on sales enablement, developing instructor-led and eLearning components, and updating content across the TGCS product portfolio. Strong communication and LMS experience are essential.