Global Sales Support & Quotation Specialist

Doble Engineering Company; West Village (MA); On-site; USD 37,000 - 47,000; Full time

Job summary

Doble Engineering Company is seeking a Sales Support Analyst to back the global sales team with pre-sales activities, quotations, and proposals. The role involves handling simple to complex instrument and service orders, CRM maintenance, and cross-functional communication with channel partners and internal teams.

Ideal candidates will have a Bachelor's in Business/Marketing, 2+ years in sales support, and strong English communication. Travel up to 10% and experience with Salesforce are preferred.

Qualifications

• 2+ years in Sales Support or Sales Operations.
• Strong interpersonal skills with ability to work independently and in a team.
• Excellent English communication, both written and verbal.
• Excellent organizational and time management skills.
• Experience with CRM systems, preferably Salesforce.
• Willingness to travel up to 10%.

Responsibilities

• Provides pre- and post-sales support to the global sales team.
• Prepares quotations and proposals for configured systems, software, and fee-based services.
• Coordinates with stakeholders on non-standard quotations for scope and accuracy.
• Enters orders into ERP system.
• Communicates order status to sales, channel partners, and customers.
• Ensures export compliance in coordination with Operations.
• Monitors RFQ release via notifications and external resources.
• Keeps CRM data updated (contacts, opportunity status).
• Responds to requests for commercial documentation (insurance, safety, compliance, etc.).
• May assist with lead qualification and supplier registrations.
• May undertake other Sales Operations initiatives.

Skills

Sales support

CRM experience

Communication skills

Team collaboration

Time management

Proactive approach

Education

Bachelor's Degree in Business/Marketing

Tools

Salesforce.com

Microsoft Office

SharePoint

Job description

Doble Engineering Company is seeking a Sales Support Analyst to back the global sales team with pre-sales activities, quotations, and proposals. The role involves handling simple to complex instrument and service orders, CRM maintenance, and cross-functional communication with channel partners and internal teams.

Ideal candidates will have a Bachelor's in Business/Marketing, 2+ years in sales support, and strong English communication. Travel up to 10% and experience with Salesforce are preferred.