Global Sales Operations Coordinator (LATAM)

Genoray America, INC.; Suwanee (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k)

Health insurance

Per diem travel allowance

Cell phone stipend

Gift cards for holidays

Paid time off

Job summary

Genoray America, INC. is seeking a Sales Operations Coordinator to support LATAM sales, manage HQ documentation, CRM data, and end-to-end order-to-delivery processes for Latin American distributors.

The role involves close daily collaboration with HQ in Korea and requires strong trade documentation skills and business-level Korean. Responsibilities include coordinating quotations, invoices, POs, shipments, and payments, preparing export documents, and maintaining CRM data accuracy.

Qualifications

• 3+ years of experience in international trade (export/import).
• Bilingual English/Korean with business-level writing for HQ collaboration.
• Knowledge of Incoterms, export documentation and international payment terms (T/T, L/C).
• Strong Excel and data accuracy skills.
• Experience managing relationships with distributors, freight forwarders and customs brokers.

Responsibilities

• Act as the primary liaison between Sales and Headquarters, coordinating daily communications with Korean HQ on orders, delivery, and quality issues.
• Process distributor orders end-to-end: quotations, proforma invoices, POs, order confirmations, shipments and payments.
• Prepare export documents (Commercial Invoice, Packing List, B/L/AWB, Origin) and coordinate with freight forwarders and customs brokers.
• Track payments and accounts receivable, monitor credit terms with distributors.
• Prepare product registrations and technical files for public tenders as needed.
• Maintain CRM data integrity, compile reports, and support monthly leadership reporting.
• Coordinate logistics for meetings, seminars, and trade shows; support field sales with collateral and travel arrangements.

Skills

International trade

Export documentation

CRM management

Vendor relations

Bilingual English/Korean

Tools

CRM software

MS Excel

ERP systems

Job description

Genoray America, INC. is seeking a Sales Operations Coordinator to support LATAM sales, manage HQ documentation, CRM data, and end-to-end order-to-delivery processes for Latin American distributors.

The role involves close daily collaboration with HQ in Korea and requires strong trade documentation skills and business-level Korean. Responsibilities include coordinating quotations, invoices, POs, shipments, and payments, preparing export documents, and maintaining CRM data accuracy.