Global Sales & Marketing Cloud Process Leader

Crown; New Bremen (OH); Hybrid; USD 100.000 - 160.000; Vollzeit

Benefits dieser Stelle

Health/Dental/Vision/Prescription Drug

Flexible Benefits Plan

401K Retirement Savings Plan

Life and Disability Benefits

Paid Parental Leave

Paid Holidays

Paid Vacation

Tuition Reimbursement

Zusammenfassung

Crown Equipment Corporation is seeking a Global Process Leader for Sales & Marketing Cloud in a hybrid role based near New Bremen, OH. You will own CRM processes, blueprint sessions, and system configurations across global users, partnering with SAP modules to enhance quotes and analytics.

The role requires a mix of business acumen and technical skills, with 8+ years exp and travel up to 5%. A bachelor’s degree is preferred and sponsorship is not provided.

Qualifikationen

• High school diploma or equivalent, along with at least 8 years of experience is required.
• Strong communication, computer and organizational skills
• Occasional Travel (0-5%)

Aufgaben

• Represent Crown's Retail Sales Organization in Sales, Marketing, Activity Management, Quotation, and Business Analytics.
• Design, create and maintain key business processes with Crown’s CRM solution.
• Provide ongoing support of Global users in Crown’s CRM solution.
• Conduct Global Blueprinting validation and design sessions related to SAP Cloud for Sales, Cloud for Marketing, and related systems.
• Perform system configuration to meet business requirements for the area.
• Coordinate system enhancements with Crown and Third-Party developers.
• Provide support for current users and Crown Help Desk.
• Create design and configuration documents to support new functionality and improvements.
• Provide training and support for Global implementation and updates to Crown’s CRM solution.

Kenntnisse

Communication

Organizational skills

Ausbildung

Bachelor's degree in Computer Science, MIS, Programming, Applications Development

Tools

SAP Hybris

SAP Marketing Cloud

SAP Sales Cloud (Cloud for Customer-C4C)

SAP CPQ

SAP Analytics Cloud

Jobbeschreibung

Crown Equipment Corporation is seeking a Global Process Leader for Sales & Marketing Cloud in a hybrid role based near New Bremen, OH. You will own CRM processes, blueprint sessions, and system configurations across global users, partnering with SAP modules to enhance quotes and analytics.

The role requires a mix of business acumen and technical skills, with 8+ years exp and travel up to 5%. A bachelor’s degree is preferred and sponsorship is not provided.